3.6.3 scenario planning Flashcards

1
Q

Risk assessment involves

A

Identifying any potential scenarios
Categorising them by severity
Assigning a probability
Planning response

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2
Q

risks include

A

Natural disasters
Events caused by environmental factors e.g. earthquake, flooding, landslides

IT systems failure
IT can be mission critical i.e. without it a business can no longer operate
Ability to make transactions, contact customers, control operations
Threat of cyberattacks
Loss of customer trust

Loss of key staff
Loss of expertise
Damage to brad if the person is seen as key to the brand integrity
Knowledge going to competitors

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3
Q

define Risk mitigation

A

Risk mitigation is the actions taken by business to minimise or eliminate risk through a process of:
Identifying
Assessing
Prioritising

This helps minimise disruption allowing the business to enjoy business continuity i.e. to continue to operate
This can be achieved through succession planning i.e. planning for the unexpected

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4
Q

define success planning

A

Succession planning is the process by which organisations try to prepare for unexpected and potentially disastrous events

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5
Q

define Crisis management

A

is the manner in which an organisation responds to an unexpected and potentially disastrous event

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6
Q

Business Impact Analysis

A

Potential threats
-What could go wrong?

Probability
How likely is it to happen?

Estimated effect
What will the cost to the business be?
Financial and reputation

Speed
How quickly will it impact on the business functions?
How quickly can the business respond?

Mission critical functions
Will it stop the business performing its main function?

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7
Q

Succession plans values and limitations

A
values
Sense of security
Limits damage
Speeds up recovery process
Informs staff training
Preventative measures can be part of CSR
limitations
Costly and time consuming
Including opportunity cost
Needs reviewing
Lack of predictability
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