Module 1 - Lecture 2 Flashcards

1
Q

What are the 3 core elements of financial results controls?

A

1) Financial responsibility centres
2) Formal management processes (planning & budgeting)
3) Motivational contracts

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2
Q

What is a responsibility centre?

A

Organisation unit headed by a manager with responsibility for a particular set of inputs and/or outputs

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3
Q

What types of financial responsibility centres are there?

A

1) Cost centre
2) Revenue centre
3) Profit centre
4) Investment centre

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4
Q

What is the purpose of investment centres?

A

1) To generate maximum profits from the resources available
2) To invest in additional resources when this investment will provide an adequate return
3) Overall, just to maximise return on capital

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5
Q

What are the purposes of transfer pricing?

A

1) Forces managers to make good economic decisions
2) Provides information for the evaluation of managers
3) Spread profits through company entities/locations

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6
Q

Why is variable cost not used for transfer pricing?

A

The selling firm makes a loss and the buying firm’s profits are overstated

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7
Q

How could you adjust variable cost so that it can be used for transfer pricing?

A

include a lump sum fee with the variable cost. This way the selling profit centre can make a profit and also recover its fixed cost.

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8
Q

Would a selling profit centre sell at full cost? Why or why not?

A

No. They would not as without profit there is no incentive. They would sell at full cost + markup through as this means they can make a profit. However, these prices are not responsive to market conditions.

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9
Q

What are the problems associated with using negotiated prices for transfer pricing?

A
  • Costly (in terms of time)

- May cause conflicts

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10
Q

What are dual rate prices?

A

A method of transfer pricing. The selling profit centre is credited with the market price while the buying centre only pays the variable cost.

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11
Q

What are the advantages and disadvantages of dual rate prices?

A

Advantages:

  • Provides economic signals for decision making
  • Maintains proper information for education purposes
  • Ensures internal transactions take place

Disadvantages:

  • No incentive for selling centres to negotiate market prices
  • Destroys incentive to improve efficiency and productivity for the selling centre as they can just sell internally
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12
Q

What effects has NPM had upon employees and welfare?

A

Mainly negative effects:

  • Increased stress
  • Increased workload
  • ‘Box ticking- activities
  • More adversarial working environment
  • Cab provide rational explanation for irrational behaviour
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13
Q

Name some performance management technologies?

A
  • Budgets
  • KPIs
  • Balanced scorecard
  • Lean management
  • Manager checklists
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