Operations Management

Question 1

What is the effect of a business that managers its operations system well?

Answer 1

• Will be able to satisfy customers, increasing profits.
• Allows the business to achieve objectives based around quality, improved profits, increased productivity and increased market share.

Question 2

What is the relationship between operations management and business objectives?

Answer 2

Operations can influence the quality, price and availability of a businesses goods or services. It therefore has a direct impact on them achieving their objectives.