Communication Methods

Question 1

Definition Of SMS?

Answer 1

The SMS standard defines what information is sent in a text message

Question 2

1 Advantages Of SMS?

Answer 2

Recipient Does Not Have To Have Their Phone On

Question 3

2 Disadvantages Of SMS

Answer 3

1. Only For Short Messages

2. You Need Signal to send the message

Question 4

Email Definition?

Answer 4

Electronic mail is a form of communication where mainly text based messages are exchanged by using computers attached to a network.

Question 5

1 Advantage Of Email?

Answer 5

Emails are delivered extremely fast when compared to traditional post

Question 6

1 Disadvantage Of Email?

Answer 6

Viruses are easily spread via email attachments (most email providers scan emails for viruses on your behalf)

Question 7

Messaging Software 1 Advantage?

Answer 7

Proper Conversation and is free

Question 8

1 Disadvantage Of Email?

Answer 8

Internet Connection Required

Question 9

Social Networking Definition?

Answer 9

the use of dedicated websites and applications to interact with other users, or to find people with similar interests to one’s own.

Question 10

2 Advantages Of Social Networking?

Answer 10

1. Quick & Instant & Free

2. Potential To Discover new friends

Question 11

2 Disadvantages Of Social Networking?

Answer 11

1. You lose some privacy compared to not being on a social network.
2. Some Accounts May Be Fake Accounts, which then when followed will be able to hack into your social media accounts and gain all admin rights.

Question 12

VoIP What Does It Stand For & Definition?

Answer 12

VoIP = Voice Over Internet Protocol

technology that allows you to make telephone calls over a broadband connection.

Question 13

2 Advantages Of VoIP?

Answer 13

essentially free as long as you have an Internet connection.

The next step-up is to use a VOIP service company such as Skype

Question 14

2 Disadvantages Of VoIP?

Answer 14

1. Both ends have to have the right software and hardware to speak to one another
2. There is no guarantee of quality there could be intermittent delays or cut outs.

Question 15

Personal Assistants Definition?

Answer 15

they are voice assistants that help you using speech to interact and carry out tasks

Question 16

3 Advantages Of Personal Assistants?

Answer 16

1. Helps while driving, you can ask for directions and ask the weather…
2. Usually simple user interface and simple to use
3. Can Understand and incorporate multiple languages

Question 17

3 Disadvantages Of Personal Assistants?

Answer 17

1. Sometimes voice commands are not interpreted correctly
2. You have to connect to internet to use a personal assistant
3. Sometimes can be activated by mistake

Question 18

Teleconference Definition?

Answer 18

Allows for multiple people to keep in contact and have a large discussion or conference with other members of staff

Question 19

3 Advantages Of Teleconferencing?

Answer 19

1. Telephones are widely accessible.
2. Multiple parties can participate in a discussion.
3. It allows people to participate in conversation when they can’t physically make the meeting.

Question 20

3 Disadvantages Of Teleconferencing?

Answer 20

1. Some find it a waste of time
2. Signal Drop Outs
3. Lag & Latency

Question 21

Video Conferencing Definition?

Answer 21

Allows for multiple people to keep in contact and have a large discussion or conference with other members of staff

Question 22

3 Advantages Of Video Conferencing

Answer 22

1. Travel Savings
2. Meetings can take place without being at the office
3. Delegates can still attend meetings even if they are physically unable to.

Question 23

3 Disadvantages Of Video Conferencing?

Answer 23

1. May not be as productive as a discussion around a table.
2. There will always be times when you need to be able to meet face to face.
3. Confidential documents may need to be viewed and signed in person.

Question 24

Cellular Definition?

Answer 24

Effectively you are standing still and the ‘cell’ is moving around.

cellular network or mobile network is a communication network where the last link is wireless

Question 25

3 Advantages Of Cellular?

Answer 25

1. You get immediate feedback to things you say
2. No Phone Line Required
3. Available Anywhere

Question 26

3 Disadvantages Of Cellular?

Answer 26

1. Satellite Bandwidth is becoming used up
2. Signal Affected By weather
3. High Latency

Question 27

Instant Messaging Definition?

Answer 27

Instant messaging (IM) is a type of online chat that offers real-time text transmission over the Internet.

Question 28

3 Advantages Of Instant Messaging?

Answer 28

1. Allows you to chat in ‘real time’ to other people who also have an IM client.
2. IM allows you to get on with other things and yet be in touch real time with connected friends and colleagues
3. Useful for customer support contact

Question 29

3 Disadvantages Of Instant Messaging

Answer 29

1. As it is immediate, you have no time to reflect on the message you are sending, lots of grammar errors when typing
2. Unless you set up your IM client carefully, anyone can send you a message
3. In order to provide a free service, the IM providers send adverts and popup windows to each person