7

Question 1

Design process has ? 4

Answer 1

1. Needs
2. 2. Design
3. Implement
4. 4. Evaluate

Question 2

Mistakes to avoid in NEED 3

Answer 2

1. Building wO a need.
2. 2. Trial and error innova
3. 3. Desingng for “Me”

Question 3

Usability ?
Usefulness?

Answer 3

1.** how easy user interfaces r to use
2. whether the system can be used to achieve desired goals**

Question 4

Needfinding

Answer 4

• is asking people to learn abt their goals n values to UNCOVER USER NEEDS
• • resembles ethnographic methods

Question 5

/tools for Needfimding
4

Answer 5

1. Market research
2. Interviewing prospective users
3. Direct observation
4. Hybrid approach

Question 6

Triangulation //

Answer 6

collect data through diverse methods

Question 7

1. Qualitative Methods VS Quantitative Methods
2. FOTW

Answer 7

1. QualITY// how peop. think and feel (Interview, focus group
2. Quantitative //Numerical data
3. FLy On The Wall, u observe from a distance
   - goal is observe m interactions nila without ur influence.2

Question 8

Ethnography?

Answer 8

A qualitatIVE orientation that emphasizes the detailed observation(studying group of people, Sharing cultural traits)

Question 9

EThnography : Guidelines for Observations 6

Answer 9

1 Cast aside ur BIAS
2. Note contradictions bet saying n doing
3. Listen to personal stories
4. Watch for work arounds
5. Distinguish Solutions vs. needs
6. Lok beyond the obvious

Question 10

EThnography advantages3

Answer 10

1. High demands
2. 2. Not well established as surveys experiments
3. Hard to reproduce findings in other areas

Question 11

2. EThnography: Interview guidelines

Answer 11

1 Start in the MIDDle
2. use open ended ques

AVOID: How often, avoid yes or no ques

Question 12

Participatory Design/CO_DESIGN //

2. Personas?

Answer 12

approach that actively involves users,** equal collaboration between user and designer.**

2. createpersonas who represents a trype of users(name, background)

Question 13

Stages of Contextual Interview: 6

Stages of Contextual Interview: 6

Answer 13

1. Introduction
2. Kickoff
3. Build Rapport
4. Grand Tour
5. Reflection
6. Wrap-up

Question 14

Stages of Contextual Interview: 6

Introduction

2. Grand Tour

Answer 14

**- establish interview partmership
**- describe ur porpose
- their knowledge is important

2.** Explore details of their worl **both physical n mental.
2. 2ask them to act out scenario

Question 15

Stages of Contextual Interview: 6

Kickoff
2. Build Rapport

Answer 15

• make introduce themselves
• -follow up query

2.1 - be patient, continue asking descriptive questions, tas reassure (Absolutely

Question 16

Stages of Contextual Interview: 6

Wrap-up

Answer 16

• Thank them, final thoughts daw, keep recorder rolling

Question 17

LAST

1. Needfinding
2. 2. Stroyboard
3. Prototype
4. DESIGNING EXPERIMENTS

Answer 17

1. What people say n do
2. Focus on task not user interface
3. 3. Extension of the story board
4. How to run a design study

Question 18

an approach to UI dev ans sys dev
focus (Users, Their goals n tasks, The environment)

Answer 18

USER-Centered design

Question 19

6 Design Thinking

Answer 19

1. Empathize
2. Design
3. Ideate
4. Prototype
5. Test
6. IMplement

Question 20

1. it ensures peoples needs are met, a design framewrd that develops solutions to problems
2. The process of quicky puting togtehr a working model to test various desigsn/ a type of developement that is placed on deve. prototypes

Answer 20

Human- Centered Design
2. Prototyping

Question 21

4~ of Prototyping

Answer 21

1. Throw-away Prototyping
2. Evolutionary Pro
3. Low fidelity Pro
4. High Fidelity Pro

Question 23

1. A pro that is dev from initial req BUT NOT USED for final project, some believe that this is a waste of time.USED TO UNDER. SYSTEM REQUIREMENTS
   - ADV: reduce project risk
2. a pro that is consi to build a robust proto, n constatntyl improve
   - ADV: model can b used even when req is not defined
   - DIS: expensive, method used to avoid documenting the reqs, MANAGEMENt is req.

Answer 23

1. THrow away Pro
2. Evolutionary

Question 24

A pro. that is limited function n interacti. TO depicts concepts , they are **intended to demonstrate the general look and FEEL ** n SHOW gen. conpeqtual appro. without much investment

2. Series of sketch. showi.** how user progress thru a task **using the device. often w scenarios

Answer 24

1. Low-fidelity Prototyping
2. STORYBOARD

Question 25

# under low fide use post it, photo-copied widgets?. Dont be inhibited abt drawing ability

Answer 25

Sketching

Question 26

PICTIVE Means? when? A pro that **repre core fucntionaity of the product** user interface. Fully interactivem can enter data. They trade pf speed for accuracy.

Answer 26

**- Pl**astic ****In or Co****terface f**In or Co**llaborative **Tech**nologyIniatives through VIDEO EXPLORATION - dev at BEllcore in 1990!! 2. HIGH fidelitypro

Question 27

Low Fidelity VS High Fidelity

Answer 27

LOW-fidelity = Adv: mura, Address screen layout Issues, useful for identifying req DIS= limited error cheking High. fide= ADV: Fully interactive, user driven, final look n feel DIV= Time consuming , mahal

Question 28

Do we need Prototyping? 2

Answer 28

1: they allws us to r**educe cost n time-**to-market of a system 2: the m**ethodologies provide a high level of reliability** in the sys design n implementation

Question 29

**Designing interactive** products to **support the way people communicat**e and interact in their everyday and working lives 2. WHO "Every product that is used by someone has a user experience: newspapers, ketchup bottles, reclining armchairs, cardigan sweaters."

Answer 29

INTERACTION DESIGN 2. Jesse Garret 2010

Question 30

1. user experience? 2. refers to the extent to which an interactive product i**s accessible by as many people as possible.**Companies like Google and Apple provide tools for theirdevelopers to promote this. The focus is on people with **disabilities**

Answer 30

1. how a product behaves n used by people in d real world 2. Accessibility (can be made from Assistive tech n Inclusive design)

Question 31

1. approach where designers strive to make their products and services **accommodate** the widest possible number of people. An example is ensuring that smartphones are being designed **for all and made available to everyone**

Answer 31

inclusive design

Question 32

refers to ensuring that interactive products are easy to learn, 2. Design principles?

Answer 32

Usability 2. derived from a mix of theory-based knowledge, used by interaction designers to aid their thinking when designing for the user experience.

Question 33

Usability and User Experience Goals has 6

Answer 33

Effective to use (effectiveness) Efficient to use (efficiency) Safe to use (safety) Having good utility (utility) Easy to learn (learnability) Easy to remember how to use (memorability)

Question 34

The Process of Interaction Design4

Answer 34

1. Discover- gather insights abt the problem 2. Define- area to focus upon 3. Develop - solutions 4. Deliver// solutions that worked finalized launched

Question 35

“The best way to get a good idea is to get lots of ideas.”

Answer 35

Linus Pauling

Question 36

What is Involved in Interaction Design 3

Answer 36

1. Expectation Management - pro**cess of making sure t**hat the **users’ expectations of the new product are realistic. ** 2. Ownership// - **who are involved and feel t**hat they have **contributed** to a product’s development 3. Participatory Design // - The idea is that instead of being **passive** receivers of new technological , **end users and stakeholders are active participants i**n the design process.

Question 37

# Involved in Interaction Design John Gould and Clayton Lewis (1985) laid down three principles

Answer 37

1. Early focus on users and tasks 2. Empirical measurement 3. Iterative design

Question 38

collective label, aim to resolve these concerns by integrating techniques and processes from **interaction design and those from agile methods.** 2. refers to the data collection and analysis activities necessary to characterize the users, their tasks,

Answer 38

AgileUX 2, User research

Question 39

used to achieve a range of up-f**ront activities** including software architecture design as well as user research.

Answer 39

1. Iteration Zero

Question 40

what is a design pattern? One simple definition is that it is a solution to a problem in a context; that is, a pattern describes a problem, a solution, and where this solution has been found to work.

Question 41

a network of patterns that reference one another and work together to create a complete structure. 2. Design approaches that represent poor practice are referred to as __

Answer 41

Pattern Language 2. anti-patterns.