7. Leadership and influence Flashcards

(93 cards)

1
Q

What is leadership?

A

Process whereby one individual influences other group members towards the attainment of defined group or organizational goals.
A process of creating a vision for others and having the power to translate this vision into a reality and then sustain it.
generally:
Leadership is a process
Involves influencing others
Take place within a group context
Involves achieving goals

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2
Q

Difference between leadership and management?

A

Leadership: when one or more people influence and energise others to work towards shared goals

Management: formulate detailed plans, create and maintain appropriate organisational structures, oversee routine operations

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3
Q

Leadership roles

A
Having a vision
Translating that vision
Establish direction
Motivating
Inspiring
Energizing
Power given from below
Ideal in fast changing workplace
People follow willingly
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4
Q

management roles

A
Planning
Organising
Achieve results
Dealing with human resources
Controlling
Ensuring smooth running
Power given from above
Ideal in predictable, stable workplaces
People do as they have to
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5
Q

what are the leadership theories in chronological order?

A

Traits/Universal
Attributes Approach
1800s-1940s
Revived 1990s

Behavioural/Style
Process Approach
1940s-1970s
Revived 2000s

Situational-
Contingency Approach
Early 1960s to present

Transformational
Charismatic Approach
Late 1800s, rediscovered in 1970s
Active since 1980s

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6
Q

Trait approach to leadership

A

Born to be leaders or characteristics developed early in life. This approach focuses on innate characteristics. It is the “Great Man” approach

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7
Q

What did early studies on the trait approach focus on?

A

Early studies mainly focused on great military leaders and statesmen

  • Shared characteristics that could predict future greatness in people
  • Looked at points in life where people were successful – and assumed they would always be successful

But…Many cases of non-leaders possessing same traits

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8
Q

what are the 5 key traits that differentiate leaders from followers?

A
Intelligence
Dominance
Self-confidence
High level of energy
Task-related knowledge

With additional characteristics:
Need for achievement
Need for power
Goal directedness

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9
Q

big 5 personality factors for leadership

A
openness to experience
conscientiousness
extraversion
agreeableness
emotional stability (low neuroticism)
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10
Q

what lead to the behavioural style approaches to leadership?

A

Dissatisfaction with trait approach

Behavioural style of leaders examined – coincided with rise in Behavioural Psychology

What the person did, not who the person was (i.e., their BEHAVIOUR)

Search for a “one style fits all” situation

(what does the successful leader do so that others can learn?)

Observe, categorise and determine behaviour leading to success

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11
Q

Aim of the Ohio and Michigan studies on leadership

A

Aim was to investigate behaviour associated with effective leadership

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12
Q

What were the two independent factors examined in the Ohio state studies?

A

Initiating structure

consideration

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13
Q

initiating structure in ohio state studies

A

Leader behavior aimed at defining and organizing work relationships and roles
Establishing clear patterns of organisation, communication, and ways of getting things done

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14
Q

Consideration in ohio state studies

A

Leader behavior aimed at:

  • Nurturing friendly, warm working relationships
  • Encouraging mutual trust and interpersonal respect within the work unit (welfare of workers)
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15
Q

What did the michigan studies example?

A

the production-oriented leader and the employee-oriented leader

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16
Q

Production-Oriented Leader in the Michigan studies?

A

Constant leader influence
Direct or close supervision
Many written or unwritten rules and regulations
Focus on getting work done

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17
Q

Employee-oriented leader

A

Relationship-focused environment
Less direct/close supervision
Fewer written or unwritten rules and regulations
Focus on employee concerns and needs

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18
Q

What questions did the Michigan studies raise?

A

Suggests effective leaders are people oriented??
Can leaders be both?
How will you be viewed if you aren’t reprimanding? Fear of productivity dropping?

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19
Q

Situational-contingency approaches

A

Emphasises importance of contextual factors on leadership
Realisation that there is no universal style to fit all situations
Need for managers or supervisors to adapt their style to fit the situation

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20
Q

what is an effective leader according to contingency theories?

A

one who can match his or her style to the particular demands of the situation.

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21
Q

What is Fielder’s Contingency Theory?

A

AKA Least Preferred Co-worker.

Trait and style theory combined

Leadership is a function of both the person and the situation

Attempts to match leaders and situations to identify the optimal leadership style suited to that situation

Sole criterion for evaluation is task performance

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22
Q

What is the Least Preferred Co-worker measurement?

A

Traits measured by asking managers to assess their least preferred person to work with along 16 bipolar dimensions
Relationships with subordinates revealed

High scores on LPC indicate a relationship orientation – people they least like to work with evaluated more favourably
Low scores on LPC indicate task orientation

Certain situations favour certain managerial
approaches or styles more than others

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23
Q

What are the three contextual variables in Fielder’s Contingency Theory and what do they determine??

A

3 contextual variables determine favourability of situation for a particular leadership style:

Group atmosphere
Task structure
Position of power

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24
Q

Group atmosphere in Fielder’s theory?

A

extent to which the group trusts and accepts their manager (leader member relations)

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25
Task structure in Fielder's theory?
extent to which this is clear and unambiguous
26
Position of power in Fielder's theory?
possessed by leader and how much control to reward or punish subordinates
27
What does Fielder's Contingency theory support?
Leadership style is part of personality that is relatively fixed and unchanging Reflects deep-rooted psychological characteristics
28
What does Fielder's Contingency theory depend on?
Value system Personal wants Confidence in employees Willingness of subordinates to accept responsibility
29
What does Fielder's Contingency theory indicate should happen if the leader's style fails to fit the situation?
Leave or Change the situation evidence is mixed
30
What does the path-goal theory of leadership examine?
Examines employee motivation in a given situation | Not just about leader and situation – motivation too.
31
What does the path-goal theory of leadership suggest leadership effective depends on?
Leadership effectiveness depends on subordinate satisfaction.
32
What os the path-goal theory of leadership based on?
Based on Expectancy theory of motivation Expectancy Instrumentality Valence
33
What does the path-goal theory of leadership generally support?
Suggests different types of leadership styles are appropriate for different situations A leader will adapt their style in order to help employees achieve their goals Implies leaders have ability to analyse a situation then change their approach based on their analysis
34
What interaction does the path-goal theory of leadership emphasise?
Interaction between leader traits/behaviours and situation
35
According to the path-goal theory of leadership, what does leader influence ensure?
Ensure expectations between effort, performance and outcomes are clear Ensure those who put in more effort are helped perform better, and those who perform receive valued rewards
36
What are the key types of leaders examined in the path-goal theory of leadership?
Directive supportive participative achievement orented
37
DIRECTIVE leader in the path-goal theory of leadership
focus on tasks and rules as motivations of group. Tells how and what to do.
38
SUPPORTIVE leader in the path-goal theory of leadership
Relationship focus (friendly, shows concern for status, wellbeing and needs of subordinates)
39
PARTICIPATIVE leader in the path-goal theory of leadership
Joint generation of ideas with the group (consults and asks for suggestions – serious consideration in decision making)
40
ACHIEVEMENT ORIENTED leader in the path-goal theory of leadership
Setting challenging goals for group – expects subordinates to perform. Confidence that they will achieve.
41
what are the employee contingencies of DIRECTIVE leader?
Low skill and experience | external locus of control
42
what are the employee contingencies of SUPPORTIVE leader?
low skill and experience | external locus of control
43
what are the employee contingencies of PARTICIPATIVE leader?
high skill and experience | internal locus of control
44
what are the employee contingencies of ACHIEVEMENT-ORIENTED leader?
high skill and experience | internal locus of control
45
what are the environmental contingencies of DIRECTIVE leader?
novel task demands | negative group dynamics
46
what are the environmental contingencies of SUPPORTIVE leader?
routine task demands | unsettled group dynamics
47
what are the environmental contingencies of PARTICIPATIVE leader?
novel task demands | positive group dynamics
48
what are the environmental contingencies of ACHIEVEMENT-ORIENTED leader?
unknown task demands and unknown group dynamics
49
What types of leaders are in the full-range leadership model?
``` transformational contingent reward management by exception (active) Management by exception (passive) Laissez-faire ```
50
transformational leaders in the full-range leadership model
Seek to optimise individual and organisational development
51
contingent reward leaders in the full-range leadership model
Clarifies objectives and exchanges rewards for performance
52
management by exception (active) leaders in the full-range leadership model
Monitors for mistakes and takes corrective action
53
Management by exception (passive) leaders in the full-range leadership model
Takes corrective action when made aware of mistakes
54
Laissez-faire leaders in the full-range leadership model
Unwilling to get involved or intervene
55
what are the elements in the transformational leadership model?
idealised influence inspirational motivation Intellectual stimulation Individualised consideration
56
idealised influence in the transformational leadership model
Who we are present core values create a positive shared identity
57
Inspirational motivation in the transformational leadership model
What we do communicate group vision set positive challenges
58
intellectual stimulation in the transformational leadership model
We value you encourage new ideas and perspectives involve people in change
59
individualised consideration in the transformational leadership model
We are about you? attend to members’ needs and abilities provide development opportunities
60
charisma
effective acquisition and use of referent power (and an increase in personal loyalty) Can be helpful for transformational leadership, but conceptually different
61
what do Charismatic leaders tend to have?
Charismatic leaders tend to… have a strong need for power be very confident and certain of their cause act to impress followers (emphasise achievements) communicate an appealing vision appealing to basic motives (power, achievement, affiliation) model desired behaviours (“walk the talk”), especially involving personal risk or self-sacrifice engage in unconventional behaviours that attract attention
62
What is transformational leadership related to?
``` Lower turnover Higher productivity Lower employee stress Lower employee burnout Job satisfaction ```
63
Leader-member exchange
According to the LMX theory, all followers ARE NOT treated the same by leaders. Some followers are favoured based on competence or compatibility with a leader
64
what is involved in high-quality LMX relationships?
Mutual support High trust Frequent interaction
65
what is involved in low-quality LMX relationships?
Leader indifference | Distrust
66
What did the GLOBE STUDY of culture examine?
Global Leadership and Organizational Behavior Effectiveness 18000 participants from ~1000 organisations in ~ 60 countries Rated 112 characteristics of an “outstanding” leader
67
what are were the two styles consistently associated with leader effectiveness ("universally") according to the GLOBE STUDY?
charasmatic/value based | Team-oriented
68
charasmatic/value based according to the GLOBE STUDY
inspirational vision, sets high standards, innovative
69
team-oriented according to the GLOBE STUDY
builds team cohesiveness and collaboration
70
What are the four styles that varied in associations with leader effectiveness across countries (“culturally variable”) in the GLOBE STUDY?
participative humane self-protective autonomous
71
participative according to the GLOBE STUDY
involves others in decision-making and promotes equality
72
Humane according to the GLOBE STUDY
compassionate and generous
73
Self-protective according to the GLOBE STUDY
: safety and security of group and own reputation
74
Autonomous according to the GLOBE STUDY
independent and self-oriented
75
what are the basis of individual power
``` Position power: legitimacy reward coercion Personal power: informational expertise referent ```
76
legitimacy base of individual power
Authority granted from an accepted source | Influence behaviour through official authority
77
reward base of individual power
Ability to reward others for helpful behaviour | Influence behaviour using promise of positive outcomes
78
coercion base of individual power
Ability to punish others for non-compliance | Influence behaviour using fear of negative outcomes
79
informational base of individual power
Ability to provide valuable information to help others | Influence based on persuasive arguments
80
expertise base of individual power
Ability to provide better solutions to problems | Influence based on holding special skills or knowledge
81
referent base of individual power
Ability to make people identify and like you | Influence based on respect and admiration
82
How to enhance legitimacy, reward and coercion pwoer
Increase centrality of your work tightly link your work to key organizational goals Increase criticality of your work respond quickly to urgent organizational needs
83
How to enhance informational power
Increase information network centrality and control | try to be the conduit of information between people and areas
84
How to enhance expertise power
Take additional training/education | Get involved in new projects from the beginning
85
How to enhance informational and referent power
Build negotiation skills try to understand others’ concerns, goals, and motivations Be seen as someone who cares about others be friendly involve others in social networks
86
impression management
Be “visible” so that you come to mind when power is allocated Be in a position to defend yourself when things go wrong
87
impression management techniques
ingratiation - conformity, favours defensive - excuses, apologies self-focused - self-promotion, self-enhancement assertive - likeability, exemplification
88
ingratiation as an impression management technique
conformity - Agreeing with someone's opinions to gain approval favours - Doing nice things for someone to gain approval
89
Defensive as an impression management technique
excuses - explanations of issues that minimise severity and responsibility Apologies - admitting responsibility for issue in hope of being pardoned
90
self-focusedas an impression management technique
self-promotion - highlight achievements & strengths, downplaying shortcomings self-enhancement - overvaluing ("hyping") performance relative to actual levels
91
Assertive as an impression management technique
flattery - complementing people's strengths to look insightful and likeable Exemplification - exerting extra effort to show dedication and diligence
92
what impression management techniques are best in job interviews?
Self-promotion and ingratiation are common strategies | Self-promotion is most effective
93
what impression management techniques are best in performance ratings?
Ingratiation linked to higher ratings Self-promotion linked to lower ratings except for people seen as likeable