7. Strategic awareness & staff management Flashcards

(37 cards)

1
Q

Is Performance Management a disciplinary process?

A

No. Performance management is about seeking improvement through dialogue and providing support to enable employees to perform satisfactorily. It only becomes disciplinary when an employee has been unable or unwilling to satisfactorily improve following a performance improvement plan. .

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2
Q

What are the five principles underpinning the Kia Tū policy?

A

People centric, Responsive, Trusted, Safe, Accountable

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3
Q

What is the NZ Police vision?

A

To be the safest country.

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4
Q

What is the Kia Tū policy and its purpose?

A

Kia Tū is a new approach preventing and addressing unacceptable behaviour in the police.

It refers to unacceptable behaviour in the workplace and focuses on preventing identifying and addressing it early.

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5
Q

Our mission is to prevent crime through exceptional policing.
What is the first Peelian Principle?

A

The basic mission for which the police exist is to ‘prevent crime and disorder.’

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6
Q

Can employees directly report inappropriate behaviour to the IPCA?

A

Yes, employees can direct report to the IPCA if:
- they feel unable to report behaviour to anyone in Police or
- the behaviour requires the immediate attention of the IPCA

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7
Q

Section 9 - What are the functions of Police?

A
  • Keeping the peace,
  • Maintaining public safety,
  • Law enforcement,
  • Crime prevention,
  • Community support and reassurance,
  • National security,
  • Policing activities outside NZ,
  • Emergency management
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8
Q

Section 20 of the Policing Act 2008 - What is the Code of Conduct?

A

A code prescribed by the Commissioner setting out expected standards of behaviour for all Police employees, including volunteers and contractors.

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9
Q

What are the six drivers of demand?

A
  • Family harm
  • Drug and alcohol abuse
  • Mental health issues
  • Youth offending
  • Road trauma
  • Gangs and organised crime
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10
Q

What is a supervisor’s role in rehabilitation, return to work, and stay at work processes for the employee due to illness of injury?

A

Supervisors must take the lead role in initiating and managing the rehabilitation of employees following work absences due to illness or injury.

The rehabilitation process relies on:
- Early and appropriate contact with the employee
- A rehabilitation meeting conducted as soon as possible
- A return to work/rehabilitation plan
- Regular ongoing meetings
Continuation of the rehabilitation process until the employee returns
- Specialist medical advice being sought when appropriate

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11
Q

Who does the Code of Conduct apply to?

A

All Police employees, including contractors, consultants, volunteers; both on-duty and off-duty if actions affect Police trust or reputation.

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12
Q

Section 30 of the policing act 2008 relates to command and control. What must Police employees obey and be guided by?

A
  • Lawful commands of supervisors,
  • General Instructions, Commissioner’s Circulars, Applicable local orders,
  • Devolvement to next available senior/longest serving police officer in absence of supervisor
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13
Q

How can we ensure conduct complies with the Code of Conduct?

A

SCRUTINY (Community, Police, Media),
ENSURE compliance (Policies, Instructions),
LAWFUL (Law, Rules, Regulations),
FAIR (Impact on community, family, colleagues)

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14
Q

What is performance management?

A

Performance management is about seeking improvement through dialogue and providing support to enable employees to perform satisfactorily. It is not a disciplinary process.

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15
Q

Why is the Rule of Law important to NZ Police?

A

Police are responsible for administering the law and must do so in a fair and consistent way

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16
Q

What are the four steps to managing performance issues?

A

Informal discussion,
Performance meeting,
Performance Improvement Plan (PIP),
Completion of the PIP

17
Q

What is misconduct and what is serious misconduct?

A
  • Misconduct is behaviour or actions that breach the code of conduct or police policies. It may result in formal disciplinary action but not justify dismissal.
  • Serious misconduct is behaviour or actions at seriously undermine the trust in confidence Police has in the employee and may justify dismissal.
18
Q

Section 63 - What authority does the Commissioner have for acting appointments?

A

Can appoint or authorise employees temporarily to higher positions or powers.

19
Q

Under our business model, what is Our Purpose?

What does it rely on?

A

To ensure everybody can ‘be safe and feel safe,’

Replies on: the public having trust and confidence that police will respond quickly, investigate properly and do everything possible when they or their neighbour is affected by crime

20
Q

What are the Prevention First key outcomes?

A

Safe communities, Safe homes, Safe roads

21
Q

What is New Zealand Police’s mission?

A

To prevent crime and harm through exceptional policing.

22
Q

What are the six Police values?

A

Professionalism,
Respect,
Integrity,
Commitment to Māori and Te Tiriti o Waitangi,
Empathy,
Valuing Diversity

23
Q

How was the Te Huringa o Te Tai strategy developed?

A

The strategy was developed by listening to the voices of community members, staff and Iwi Māori and encourages the enhancement of our organisational values through uara Māori.

24
Q

What does Empathy mean in NZ Police values?

A

Walk in their shoes

We Seek understanding of, and consider, the experience and perspective of those we serve.

25
What is the duty of the Commissioner to notify the Authority (IPCA) of complaints?
Every complaint must notify IPCA as soon as practicable and no later than 5 working days unless IPCA already notified.
26
Duty to consider FEO requests - Timeline and who can decline?
Must respond within 1 month (Employment Relations Act), Only District Commander or National Manager can decline FEO application
27
What are the post-critical incident psychologist appointment timeframes?
First appointment: After 72 hours, Second appointment: Within 10 days
28
What are the five frameworks of the Police High Performance Framework (PHPF)?
F1 Strategy, F2 Culture, F3 Leadership, F4 Capability, F5 Performance management
29
Deployment model - What is the focus under Prevention First (Crime Triangle)?
- provide support and assistant to those repeatedly victimised - act with urgency against repeat and priority offenders - maximise resources to locations that repeatedly suffer disproportionate levels of crime
30
What is considered when there is a breach of the Code of Conduct? (6 things)
- The Nature and circumstances of the behaviour - Whether there was intent to knowingly breach the code of conduct - Values and policies involved - Position, duties and responsibilities of the employee - Impact on trust and confidence police has in the employee - How similar behaviour have been treated in the past
31
What are the two documents Our business sits alongside and what are our three priorities?
Documents: 'Our Priorities' and 'Our Plan', 2025 focus: Enabling the frontline, Community reassurance, Focus on core policing
32
What are the three key outcomes of Prevention First?
Safe communities, Safe homes, Safe roads
33
What are Our Goals in the Police business model?
Safe homes: families free from violence, abuse and neglect, preventing burglary and other threats Safe roads: working with partners to prevent death and injury resulting from crashes Safe communities: safe public spaces where businesses, social gatherings and entertainment can be enjoyed without fear of crime or harm
34
Who does Te Huringa o Te Tai impact, and what are its benefits?
Has a direct impact for Maori and produces benefits to all New Zealanders through improved service and reducing crime and victimisation. It is a strategy about whanau - all of us.
35
Within the prevention first framework - What are the three Pou (pillars) of Te Huringa o Te Tai?
Our people and their mindset, Effective initiatives and improved practice, Effective partnerships
36
What is meant by 'enabling the frontline' in NZ Police's updated operating model?
Enabling the frontline means providing frontline staff with modern technologies, training, specialist services, equipment, and case management support while simplifying processes to keep them safe and efficient and delivering services.
37
How does Police aim to improve 'community reassurance' in 2025?
Police improve community reassurance through visible deployment (beat patrols, hotspot patrols) working closely with communities and partners, and ensuring responsiveness and engagement in areas affected by crime and harm.