Ch. 10: Organized Labor and the Fire Officer Flashcards

1
Q

The range, scope, and tasks of a fire officer’s supervisory activities are defined by three primary components:

A
  • The local labor contract
  • The municipality’s personnel regulations
  • The FD’s rules, regulations, and procedures
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2
Q

What is a negotiated legal agreement between labor organization and the local jurisdiction?

A

a labor contract

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3
Q

What is a less powerful form of written agreement that is often used in jurisdictions where government employees do not have formal collective bargaining rights?

A

An MOU

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4
Q

What is a method whereby representatives of employees and employers determine the conditions of employment through direct negotiation?

A

collective bargaining

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5
Q

Who is a union member who is appointed or elected to be the first line of labor representation at the workplace?

A

shop steward

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6
Q

Who may serve as the initial labor representative when handling issues of discipline, policy, or procedures?

A

steward

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7
Q

What is the basis for strong, positive, and effective supervisor/employee relationship?

A

It is the open, honest, and constant communication between the fire officer and the FF.

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8
Q

What are successful relationships built on?

A

Trust, respect, and open lines of communication.

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9
Q

What is usually the root cause of almost every labor disturbance?

A

A failure to manage the relationship between labor and management properly.

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10
Q

What is the intervention of a neutral third party in an industrial dispute?

A

mediation

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11
Q

What is a dispute, claim, or complaint that any employee or a group of employees may have about the interpretation, application, or alleged violation of some provision of the labor management or personnel regulations?

A

a grievance

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12
Q

What is a formal structured process that is employed within an organization to resolve a grievance?

A

a grievance procedure

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