7.2 - Practice Exam

Question 1

Adjusting how a process step executes based on case conditions is an example of ______________.

Answer 1

circumstancing

(Altering the content of correspondence based on a specific condition, such as the state of residence for a loan applicant, is a common use case for circumstancing.)

Question 2

Which rule warning do you address by justifying the current design?

Answer 2

An Activity.

(An application uses an activity to add a customer information to a system of record. Writing data to a system of record may require use of an activity, even though activity use triggers a guardrail violation. In this situation, the violation should be justified.)

Question 3

If a timesheet is rejected, it can be corrected and resubmitted. This is an example of what type of stage?

Answer 3

An Alternate Stage

(Alternate stages are those stages that are not a part of the “normal” course of events, but must be available under certain circumstances such as this.)

Question 4

A case is considered the primary work item. A _____ case represents additional work that must be completed to resolve the primary work item.

Answer 4

child

(A case is considered the primary processing unit (parent case) of a business transaction, while a child case is any related case that represents work that must be completed to resolve the parent case.

Question 5

You have a case type for account opening which has a credit check child case. You have configured data propagation on the account case for the credit check subcase.

When does data propagation occur?

Answer 5

When the credit check child case is created.

(Data is only propagated on case creation.)

Question 6

Use data transforms to _____ data from a source to a target, and perform any conversions needed to achieve the intended mapping results.

Answer 6

map

(Use a data transform to define how to take source data values — data that is in one format and class — and turn them into data of another format and class (the destination or target).

Question 7

Customer must provide at least one of the following three telephone numbers:

• Home
• Office
• Mobile

Which property mode should be used to collect and identify this phone number by name?

Answer 7

Value Group

(Use a Value Group property to create a property that can contain an unordered group of single values.)

Question 8

An application includes the property reference .Customer.Assets(3).AssetType.

The property type of .Assets(3) is a ________________.

Answer 8

Page List

(A Page List is used to create a property that can contain an ordered list of embedded pages.)

Question 9

Two forms for an online shopping process use a declarative network to calculate values. The first form contains fields that display the item total amounts and the order total amount. The second form includes fields that display the taxes and the grand total that will be charged to the user’s credit card. Which declare expression configuration would you use so that all the values on the second form are calculated only when the user reaches the form?

Answer 9

Backward chaining for the taxes and grand total

(The values will be updated only when the second form is opened.)

Question 10

These requirements are examples of which action on a service level agreement?

1 - A request is rejected if it has not been resolved by the end of the Deadline interval.

2 - An email is sent to the assignee’s manager if the assignment is unresolved at the end of the Deadline interval.

Answer 10

escalation action

(Updating the status of a case and sending email are very common escalation actions.)

Question 11

Which three rule types can you reference in a correspondence rule to provide content for the correspondence?

Answer 11

1 - Section

(Section rules are used to include content from user forms in correspondence.)

2 - Paragraph

(Paragraph rules are used to include strings of text in correspondence.)

3 - Property

(Property rules are used to include case data in correspondence.)

Question 12

An insurance claim process includes an assignment in which a manager reviews claims. If the claim is denied, an email is automatically sent to the user and the case is resolved. How do you configure the process to send this correspondence?

Answer 12

Add a Send Email Smart Shape to the deny connector leaving the review assignment.

(The Smart Shape automatically sends email when the case is resolved.)

Question 13

An email correspondence contains instructions for filling out a form. The instructions contain images which illustrate how to fill in fields. The instructions are used in various correspondences used by your company. Which is the best way to include the instructions?

Answer 13

Include contents in a paragraph rule and reference it in your correspondence.

(Paragraphs present formatted text that can include colors, fonts, styles, and images.)

Question 14

Name a situation in which the use of a CorrNew activity (Utility shape) is necessary?

Answer 14

Sending a text message when a case is resolved.

(You would use the CorrNew activity in a Utility shape.)

Question 15

A step in an activity for creating correspondence calls another activity to send correspondence to all the parties listed on the pyWorkParty page. How would you configure the first activity to achieve the desired behavior?

Answer 15

Specify pyWorkParty as a step page.

(This step page provides data context during the execution of this step.)

Question 16

You create a form that you want to add to your process. In which flow shape would you add your form? Connector, Assignment, or Utility?

Answer 16

None

(You add forms to flow actions, which are defined in connectors.)

Question 17

A loan request application includes an approval process as follows: Requests for an amount greater than USD30,000 are reviewed by a credit manager or a vice president. If the customer’s credit score is less than 720, then the request is reviewed by a vice president. Otherwise, the request is reviewed by a credit manager. Requests for USD30,000 or less are reviewed by a loan officer. Which rule would you use to automatically advance the request to the correct user?

Answer 17

Decision tree

(A decision tree uses if-then-else evaluations.)

Question 18

Which rules can be used to direct case processing in a flow?

Answer 18

1 - When condition

(A when condition is used to evaluate a Boolean logical statement involving comparisons among values of properties to return true or false.)

2 - Decision table

(A decision table is used to derive a value that has one of a few possible outcomes, where each outcome can be detected by a test condition.)

Question 19

You are adding a date of birth field to a job application form. You want to make sure that the user enters a date in the past. How would you support this requirement?

Answer 19

Use a validate rule to test the date.

(A validate rule can use a function to test the date.)

Question 20

A form contains a text field for entering a U.S. postal code. You want to make sure that the user enters five digits in the field. What rule would you use to enforce this requirement?

Answer 20

Specify an edit validate rule in the property used by the text field.

(An edit validate rule can test the field pattern, in this case for five digits.)

Question 21

An online computer equipment vendor maintains an inventory database of more than 1000 items. While shopping, users select items from a list. How do you configure the field so that it displays the items?

Answer 21

Configure an auto-complete control using a data page as the data source.

(A data page allows you to source data from the database. The autocomplete allows the user to filter the list of items as they type.)

Question 22

An application that processes loan requests must collect information from borrowers to check their credit report. If a borrower is married, the borrower must provide this information for a spouse as well. For each person, the application requires a first name, last name, and taxpayer ID. What is the best way to implement this requirement?

Answer 22

Create the fields for the spouse in a separate layout and use a visible when condition to determine when the fields for the spouse should appear or be hidden.

(Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility. Use the visible when feature whenever appropriate so that users are not inundated with information until needed.)

Question 23

Users can access an apartment search application from laptops and mobile phones. Pictures of the apartments, descriptions, and agent information are organized in columns. How do you implement the screen to accommodate both laptops and mobile displays?

Answer 23

Use a dynamic layout.

(You can configure a dynamic layout to arrange UI elements in different formats at different screen sizes.)

Question 24

You are configuring a grid layout so that a row is set in focus when a user right-clicks a row, uses the up key, or uses the down key. In addition, when the user clicks a row, it is shown in edit mode. How do you configure the grid to support this requirement?

Answer 24

Use two action sets: one for the right-click event, and one for the up key and down key events.

(You can combine the focus and edit action for the right-click event.)

Question 25

An employee medical coverage form contains a check box to indicate whether the employee has a spouse. When a user selects the check box, the form displays a section that includes additional fields for entering information about the spouse. How do you configure the form?

Answer 25

**Add a visible when condition to the section containing information about the spouse**. (*You use the when condition to test whether the check box value is true or false*.)

Question 26

Your organization replaces employee laptops two years from the date the laptop was issued. A manager asks you to create a report that shows, for each employee, the number of weeks until the replacement date. Report columns include Employee ID, Laptop ID, and Issue Date. How would you configure the report definition to provide the requested information?

Answer 26

**Create a Weeks Until Replacement column and use a function in the column to calculate the value.** (*A function can be used to calculate the number of weeks remaining based on the Issue Date and two-year deadline*.)

Question 27

A report contains columns for case IDs, creation dates, managers, and office locations. How do you configure a report filter condition so that it displays only cases created in the Atlanta office?

Answer 27

**Office location column equals Atlanta**. (*This condition generates a report that includes only cases created in Atlanta*.)

Question 28

A data page has the Refresh if Older Than field set to five minutes. When will the data page reload?

Answer 28

**Depends on when it is accessed** (*A data page is refreshed on the first access after it was marked stale*.)

Question 29

Consider a purchase request case. In which situation would you use a local data source?

Answer 29

**To store options for the priority of a purchase request** (*Use a local data source to store reference data*.)

Question 30

In a purchase application you need to retrieve product details from the product catalog. There is a SOAP connector configured for integration with the product catalog. The connector should be invoked from a(n) \_\_\_\_\_\_\_\_\_\_.

Answer 30

**data page** (*A data page is used to retrieve or read data from an external system*.)

Question 31

You want to enable external systems to retrieve the claim history for a given customer from a Pega claims application. What component is required to implement this requirement?

Answer 31

**Service** (*A service rule allows you to expose a service. Pega is acting as the service and the external system as the client*.)

Question 32

Use a Database Table Class Mapping tool to map the columns of a __________ \_\_\_\_\_\_ to properties in a data class, to facilitate ______ to the contents of the database table.

Answer 32

**database table. access.** (*The Database Table Class Mapping tool provides a wizard that generates all the artifacts needed to interact with reference data in an external database. These artifacts include a data class, a database table instance and a link between those two artifacts*.)

Question 33

Which tool do you use to view case data currently in memory?

Answer 33

**The Clipboard tool** (*The Clipboard tool is used to review case data currently in memory*.)

Question 34

When running an application, you notice that a field contains an incorrect value. Which developer tool allows you to analyze rule execution in the application to determine how the incorrect value was introduced?

Answer 34

**The Tracer tool.** (*The Tracer tool records the execution of every rule used in an application. For each executed rule, the Tracer tool records the contents of the Clipboard at the time the rule was used, and the outcome of rule execution*.)

Question 35

Which tool would you use to evaluate a user form and identify which properties use declarative processing to calculate the values?

Answer 35

**Live UI** (*Live UI indicates properties used in declarative processing with the letter "D"*.)

Question 36

A ________ case represents the processes, data, and work parties involved in completing a business transaction. A _____ case typically focuses on a subset of data relative to a parent case and usually involves different work parties than the parent case.

Answer 36

**primary. child.** (A (parent) case typically includes various processes, data, and work parties needed to complete a business transaction. A child case represents work that can be executed outside of the context of the parent case, but resolving the parent case depends on the child case being completed first.)

Question 37

Use ____ \_\_\_\_\_\_\_\_\_ to set properties values on a given page, whether they are initial values or updated values.

Answer 37

**data transforms** (*This is a very common use case for data transforms*.)

Question 38

A ________ \_\_\_\_\_\_ is used to derive a value that has one of a few possible outcomes, where each outcome can be detected by a test condition.

Answer 38

**decision table**

Question 39

A ______ \_\_\_\_\_\_\_\_ is used to evaluate a Boolean logical statement involving comparisons among values of properties to return true or false.

Answer 39

**when condition**

Question 40

A ________ \_\_\_\_\_ uses if-then-else evaluations.

Answer 40

**decision tree**

Question 41

The ____________ allows the user to filter the list of items as they type and sources a _____ \_\_\_\_\_\_.

Answer 41

**autocomplete. data page.**

Question 42

You can configure a ________ \_\_\_\_\_\_ to arrange UI elements in different formats at different screen sizes.

Answer 42

**dynamic layout**

Question 43

A __________ can be used to calculate the number of weeks remaining based on a date and a deadline.

Answer 43

**function**

Question 44

Use a local data source to store ________ data.

Answer 44

**reference**

Question 45

A _____ \_\_\_\_\_ is used to retrieve or read data from an external system

Answer 45

**data page**

Question 46

A ________ rule allows you to expose a service. Pega is acting as the service and the external system as the client.

Answer 46

**service**

Question 47

The Database Table Class Mapping tool provides a wizard that generates all the artifacts needed to interact with reference data in an external database. These artifacts include a ____ \_\_\_\_\_, a _________ \_\_\_\_\_ instance and a link between those two artifacts.

Answer 47

**data class. database table.**