Week 5: Off-The-Job Training

Question 1

What are the 3 Main Learning Styles / REP Systems

Answer 1

Audio, Visual and Kinesthetic

Question 2

What are some characteristics of how Visual Learners Learn?

Answer 2

• Seeing Pictures, understand with graphs, flow charts and maps; interested in whether things “look good”, tend to think and talk faster and use a lot of visual words when talking; have trouble remembering verbal instructions - takes notes using pictures and drawings

Question 3

What are some characteristics of how Auditory Learners Learn?

Answer 3

• by Listening, they also like to be heard so they enjoy discussions - they can repeat things back to you - tone of voice is very important - interested in whether things “sound right” - like to be close enough to hear you.

Question 4

What are some characteristics of Kinesthetic learners?

Answer 4

-They use all 5 senses when communicating, they like to learn by doing - 45 mins work to 15 mins break - respond to physical rewards and touch - memorize by doing or walking through things - interested in whether things “feel right”

Question 5

Where do Off-the-job techniques take place?

Answer 5

outside the work setting - generally in a classroom - sometimes in games or simulations

Question 6

What are the 9 Instructional Methods?

Answer 6

1- Lecture 
2- Discussion
3- Case Study (long)
4- Case Incident (short)
5- BMT - Behaviour Modelling Training
6- Role Play 
7- Simulations
8- Games 
9- Action learning

Question 7

What Type of Discussion Question Question is this:

• Do you like lectures?

Answer 7

Closed-ended Question (a yes or no answer)

Question 8

What Type of Discussion Question Question is this:

- What type of Instructional Methods do you prefer?

Answer 8

Open-ended

Question 9

What Type of Discussion Question Question is this:

• Do we agree that we like the blended-learning method because it accounts for many learning styles?

Answer 9

Overheard - to the whole group

Question 10

What Type of Discussion Question Question is this:

• Billy, what do you think about lectures where the prof uses a lot of industry-specific jargon and a monotone voice?

Answer 10

Direct Question - to a specific person

Question 11

What Type of Discussion Question Question is this:

“Tugsel, Can you use Games in the classroom to activate the neo-cortext and satisfy the repitilian portion of the brain or do you always have to use games in context of training with thorough de-briefing?” … “Class, what do you think?”

Answer 11

Relay Question - passing a question from a learner onto the group of learners

Question 12

What Type of Discussion Question Question is this:

“Tugsel, what could go wrong with Reverse Role play?” … “think about it, what do you think could possibly go wrong?”

Answer 12

Reverse Question - asking it back to the asker

Question 13

What Training Method is this?

trainees discuss, analyze, and solve problems based on a real situation.

Answer 13

Case Study Training Method

Question 14

What are some Pros of the Case Study method?

Answer 14

Trainees can:

• Apply knowledge
• Deal with a variety of real-world problems
• learn how to make decisions and be creative

Question 15

What Training Method is this?

one problem or issue is presented for analysis.

Answer 15

Case Incident Training Method

Question 16

What Training Method is this?

Trainees observe a model performing a task and then attempt to imitate the observed behaviour.

Answer 16

Behaviour Modeling Training - BMT Training Method

Question 17

What are the 4 Principles of BMT

Answer 17

1 - Observation (Modeling)
2 - Rehearsal (Practise)
3. Reinforcement (Reward)
4. Transfer

Question 18

Observing someone handling a difficult work situation utilizing the correct company protocols then rehearsing that behaviour is

Answer 18

POSITIVE BMT

Question 19

BMT is part of what Learning Theory?

Answer 19

SOCIAL LEARNING THEORY

Question 20

What Training Method is this?

Trainees are given the opportunity to practise new behaviours in a
safe environment

Answer 20

Role Play

Question 21

Define REVERSE Role play

Answer 21

Trainees put themselves in another

person’s position - this can increase empathy and understanding

Question 22

What are the 3 PHASES of ROLE PLAY as a Training Method?

Answer 22

1 - Development
2- Enactment
3 - Debriefing

Question 23

What Training Method is this?

The use of operating models of physical or social events designed to represent reality

Answer 23

Simulation Training

Question 24

What Training Method is this?

A method in which trainees solve
real-world problems and accept
responsibility for the solution.

Answer 24

Action learning Training Method

Question 25

What Training Method is this?

Problem-based learning requires
trainees to solve real or simulated
open-ended problems.

Answer 25

Action learning Training method

Question 26

What are some examples of the Action Learning Training Method?

Answer 26

Stretch Assignments / Difficult Projects, Job Swaps, Hardships

Question 27

5 things to consider when choosing a Training Method

Answer 27

 Dependent upon training objectives and learning outcomes
 Cost and resource availability
 On-the-job application
 Trainer skill and preferences
 Trainee preferences and characteristic