chapter 10

Question 1

What is lost-time injury rate?

Answer 1

lost-time injury rate: measures any occupational injury or illness resulting in an employee being unable to fulfill the job’s full work assignments, not including any fatalitites.

Question 2

In 2011 there were ___ deaths and __ ___ injuries resulting from accidents at work.

Answer 2

In 2011 there were 919 deaths and 249 511 injuries resulting from accidents at work.

Question 3

over ___ violent workplace incidents in one year alone over 1000 per day.

Answer 3

over 356 000violent workplace incidents in one year alone over 1000 per day.

Question 4

what are the three occupational health and safety legislation categories?

Answer 4

1. general
2. specific industries (ex. mine)
3. specific hazards (ex. asbestos)

Question 5

What is due diligence?

Answer 5

due diligence: employers responsibility regarding taking every reasonable precaution to ensure the health and safety of their workers.

Question 6

employees 3 basic rights under the joint responsibility model?

Answer 6

1. the right to know about workplace safety hazards
2. the right to participate in the occupational health and safety process
3. the right to refuse unsafe work if they have reasonable cause to believe the work is dangerous.

Question 7

what is reasonable cause?

Answer 7

reasonable cause: a complaint not satisfactory resolved or a safety problem places employee in immediate danger.

Question 8

How does joint health and safety committees work?

Answer 8

• most jurisdictions require with a minimum number of employees (10 or 20)
• commitees usually consist of between 2 to 12 members
• Most jurisdictions impose a safety leader in occupational health

Question 9

How does occupational health inspection works?

Answer 9

• any workplace
• any time
• without a warrant
• may engage in examination and inquiry that they believe necessary

Question 10

the criminal code includes a criminal offence (__ or __) to ensure an appropriate level of safety in the workplace.

Answer 10

the criminal code includes a criminal offence (Bill C-45 or corporate killing) to ensure an appropriate level of safety in the workplace.

Question 11

What is the workplace hazardous materials information system (whmis)?

Answer 11

What is the workplace hazardous materials information system (whmis): a canada-wide, legally mandated system designed to protect workers by providing information about hazardous materials in the workplace. 3 components are: 1. labelling of hazardous material containers 2. material safety data sheets and 3. employee training

Question 12

Bill 168 came into effect in __ ___ as an amendment to the ontario occupation health and safety act.

Answer 12

Bill 168 came into effect in june 2010 as an amendment to the ontario occupation health and safety act.

Question 13

What are the three causes of accidents?

Answer 13

1. chances occurrences
2. unsafe conditions
3. unsafe acts of employees

Question 14

what is included in unsafe conditions?

Answer 14

• improperly guarded equipment
• defective equipment
• hazardous procedures
• unsafe storage
• improper illumination
• improper ventilation

Question 15

Balancing scheduling of employees and health concerns:

• 33% of canadian employees work some form of shift work
• 23% increased risk of heart attack for shift workers
• 17.4% increased risk of coronary events for shift workers
• 5% increased risk of stroke for shift workers
• 20-30 average additional weight gain of shift workers

Answer 15

Balancing scheduling of employees and health concerns:

• 33% of canadian employees work some form of shift work
• 23% increased risk of heart attack for shift workers
• 17.4% increased risk of coronary events for shift workers
• 5% increased risk of stroke for shift workers
• 20-30 average additional weight gain of shift workers

Question 16

organizations can reduce these risks (accident risks) by …?

Answer 16

1. using forward rotating shifts work
2. Minimize night shifts and rotation
3. ensuring sufficient breaks
4. making shcedules predicatble to employees
5. encouraging weight loss
6. developing training programs

Question 17

Name 4 personnal characteristics that can be potentially dangerous.

Answer 17

1. vision
2. Age
3. literacy
4. perceptual versus motor skills

Question 18

How to prevent accidents

Answer 18

• Minimizing unsafe condition
• reducing incidence of unsafe acts
• Controlling workers compensation costs

Question 19

How to reduce incidence of unsafe acts (4 ways)

Answer 19

1. Selection testing
   ex: employee reliability inventory (ERI) to test emotional maturity
2. Top-management commitment
3. Training and education
4. Positive reinforcement

Question 20

the average injury in Ontario costs more than ___$ in workers compensation and indirect costs are estimated to be about 4
_ times the direct cost.

Answer 20

the average injury in Ontario costs more than 59 000$ in workers compensation and indirect costs are estimated to be about 4 times the direct cost.

Question 21

3 c’s of return to work by national institute of disability management and research BC?

Answer 21

1. Commitment
2. collaboration
3. creativity

Question 22

Goal of a functionnal abilities evaluations (FAE)

Answer 22

facilitating return to work

Question 23

drug and alcohol testing in Canada is legal only in situations where three conditions determined by the supreme court are met.

Answer 23

1. test rationally connected to performance of the job
2. test adopted in honest good faith
3. test is necessary to the accomplishment of work-related purposes

Question 24

the four traditional techniques for dealing with substance abuse are …

Answer 24

• discipline
• discharge/termination
• in-house counselling
• referral to an outside agency

Question 25

In canada stress related problems = __% of payroll

Answer 25

In canada stress related problems = 17% of payroll

Question 26

Job stress has two main sources what are those?

Answer 26

1. environmental factors

2. Personnal factors

Question 27

about __% of EAP usage is related to stress

Answer 27

about 40% of EAP usage is related to stress

Question 28

what is a Burnout

Answer 28

burnout: the total depletion of physical and mental ressources caused by excessive striving to reach an unrealistic work-related goal.

Question 29

What can a candidate to burnout do?

Answer 29

• get away from it all periodically
• reassess goals in terms of their intrinsic worth
• think about work
• reduce stress

Question 30

what is repetitive strain injuries?

Answer 30

repetitive strain injuries: activity-related soft-tissue injuries of the neck, arms, wrists, hands back and legs

Question 31

ergonomics:…

Answer 31

ergonomics: adapt the entire job system to match human characteristics

Question 32

Steps for prevention and control of workplace violence?

Answer 32

• identify jobs with high risk of violence:
  1. normally enters works with intent to commit violence
  2. the instigator is the recipient of a service or object offered at the target workplace
  3. the instigator is a potential or former employee
• Institute a workplace violence policy
• create a healthy work environment
• heighten security measures
• provide workplace violence training
• improve employee screening

Question 33

define employee wellness program

Answer 33

employee wellness program: a program that takes a proactive approach to employee health and well-being. physical environment, social environment and health practices are the three elements in healthy workplace