Leadership II Flashcards

1
Q

What are the key characteristics of leaders?

A

They seek and implement change, provide vision, and cause pain

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2
Q

What are the key characteristics of managers?

A

They maintain the status quo

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3
Q

Define transactional leadership

A

Leadership based on a straightforward exchange between the leader and followers

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4
Q

What are three styles of transactional leadership?

A
  1. Contingent reward
  2. Management by exception (active)
  3. Management by exception (passive)
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5
Q

Explain how a leader can use contingent rewards

A

Contracts exchange of reward for effort, promises rewards for good performance, and recognizes accomplishments

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6
Q

Explain how a leader can use exhibit management by exception (active)

A

They watch and search for deviations from rules and standards, and take corrective action (i.e. taking action before things go bad)

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7
Q

Explain how a leader can use exhibit management by exception (passive)

A

They intervene only if standards are not met (i.e. taking action when things go bad)

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8
Q

Describe what is mean by “laissez-faire leaders”

A

Leaders with this style:

  1. Provide limited instructions
  2. Have limited contact with subordinates/team members
  3. Often do not provide feedback, goals
  4. Take the approach of “letting people do their job”
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9
Q

Are laissez-faire leaders effective? Why?

A

No, and they are often frustrating for employees. When you have a ton of autonomy but no feedback, the autonomy becomes irrelevant: it will break down and employees won’t be motivated. You need a measure of how well you’re doing and how to improve in order to be motivated

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10
Q

Define transformational leadership

A

Leadership that provides followers with a new vision that instills true commitment

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11
Q

What are the four “I’s” of transformational leadership?

A
  1. Intellectual Stimulation
  2. Individualized Consideration
  3. Inspirational Motivation
  4. Idealized Influence (Charisma)
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12
Q

Describe “intellectual stimulation” in terms of transformational leadership

A

Promotes intelligence, rationality, and careful problem-solving

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13
Q

Describe “individualized consideration” in terms of transformational leadership

A

Gives personal attention, treats each employee individually, coaches, advises

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14
Q

Describe “inspirational motivation” in terms of transformational leadership

A

Communicates high expectations, uses symbols to focus efforts, expresses important purposes in simple ways

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15
Q

Describe “idealized influence” in terms of transformational leadership

A

Provides vision and sense of mission, instills pride, gains respect and trust

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16
Q

How is transformational leadership related to performance?

A

Positively related to performance

17
Q

How is contingent reward related to performance?

A

Positively related to performance (but at a weaker level than transformational leadership)

18
Q

How is management by exception (active) related to performance?

A

Negatively related to performance

19
Q

How is management by exception (passive) related to performance?

A

Negatively related to performance

20
Q

How is transformational leadership more effective than transactional?

A

People are willing to put in extra effort because they are inspired to work towards a common goal that is greater than themselves (inspires intrinsic motivation)

21
Q

Are transformational and transactional leadership mutually exclusive?

A

No

22
Q

Define Leader-Member Exchange (LMX)

A

A theory that focuses on the quality of relationship between a leader and a follower

23
Q

What is the main idea of Leader-Member Exchange?

A

Interdependent transactions of things of value generate high-quality relationships. Repeated exchanges lead to trust, loyalty, and mutual commitments

24
Q

Describe the in-group

A

The people who the leader builds close working relationships with; very motivated

25
Q

Describe the out-group

A

The people who the leader does not build close working relationships with; these people are not as motivated

26
Q

Who will bosses gravitate towards when forming relationships?

A

People who are competent, agreeable, conscientious, and extraverted

27
Q

Who will followers gravitate towards when forming relationships?

A

Leaders who are extraverted and agreeable, who engage in contingent reward behaviour, and who engage in transformational leadership

28
Q

Define servant leadership

A

Leadership that goes beyond one’s own self-interests and has a genuine concern to serve others and a motivation to lead (serve first, lead second)

29
Q

What are the key characteristics of servant leaders?

A
  1. Empowering and developing followers
  2. Leader humility
  3. Leader authenticity
  4. Interpersonal acceptance
  5. Providing direction
  6. Stewardship
30
Q

Does servant leadership add to transformational leadership?

A

Slightly (weakly)