Taking a patient history

Question 1

What should you do when greeting a patient to take a patient history?

Answer 1

1. Check the patients’ details (name, DOB) and why they think they are attending clinic.
2. Introduce yourself (name and role).
3. Tell them what you are going to discuss/do in the clinic.
4. Ask if they have any questions before starting.
5. Let them know that if any point they have any questions or wish to stop, they just need to ask.
6. Discuss their expectations of the appointment.
7. Tell them what will happen at the end of the clinic.
8. Let them know when they should expect to hear about an outcome from the clinic.