Lecture 2: Interpersonal Perception

Question 1

Blanch-Hartigan 2012

Answer 1

Created PECT (patient emotion cue test)
30min training significantly improves IP accuracy
Practice with feedback alone is almost as good
Did not use medical students (naive to other training)

Question 2

Endres and Laidlaw 2009

Answer 2

Aim: To assess the effectiveness of METT on medical students
Results: Only good communicators improved significantly after training

Question 3

Hall and Verghis 2014

Answer 3

Aim: To analyse tech assistant calls
Methods: Analysis of first 2mins of call
Results: Use of ‘I’ words and a caller centred style highly predictive of caller satisfaction

Question 4

Ambady et al 2006

Answer 4

Aim: To assess what gives sales managers higher ratings
Methods: Thin slicing (20s)
Results: 1. Content filter speech correlated with IPS (.51) and anxiety (.59). 2. Full speech correlated with IPS (.59)

Question 5

Nixon and Bull 2006

Answer 5

Aim: To assess IPS differences between cultures
Methods: 1. Accuracy within cultures.
2. Accuracy between cultures
Results: 1. UK better on intimacy, JPN better on status
2. UK better on status (less subtle) JPN better on intimacy (UK more obvious)

Question 6

Constanzo and Archer 1989

Answer 6

Interpersonal perception task

1. Objective
2. Dimensions: status, kinship, intimacy, competition and deception
3. Females score higher
4. More socially sensitive people score higher

Question 7

Schlegal et al 2017

Answer 7

Aim: Is IPA a global or local skill?
Methods: Review of 103 published and unpublished
Results: Overall correlation (.19)- global?
Deception .38, emotion .29- more local factors?
Proposed hierarchical model with different accuracy levels connected to a global IP skill

Question 8

Interpersonal Perception

Answer 8

The ability to accurately judge others emotions, intentions, traits, truthfullness and other social characteristics