4.0 RESPECT FOR CONSUMERS

Question 1

4.0

Answer 1

Interpreters demonstrate respect for consumers.

Question 2

4.1

Answer 2

Consider consumer requests or needs regarding language preferences, and render the message accordingly (interpreted or transliterated).

Question 3

4.2

Answer 3

Approach consumers with a professional demeanor at all times.

Question 4

4.3

Answer 4

Obtain the consent of consumers before bringing an intern to an assignment.

Question 5

4.4

Answer 5

Facilitate communication access and equality, and support the full interaction and independence of consumers.