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Good Practice Guidelines > Glossary > Flashcards

Glossary Flashcards

1
Q

Activity or activities

A

One or more tasks undertaken by, or for organisation, that produces or supports delivery of one or more products and services.
GPG 2018

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2
Q

Analysis (PP3)

A

Analysis is Professional Practice within BC management lifecycle that reviews and assesses an organisation to identify its objectives, how it functions, and constraints of its operating environment.
GPG 2018

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3
Q

Audit

A

Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine extent to which audit criteria are fulfilled.
ISO 22301:2012

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4
Q

Business Continuity (BC)

A

Capability of organisation to continue delivery of products and services at acceptable predefined levels following disruptive incident.
ISO 22300:2012

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5
Q

Business Continuity management

A

A holistic management process that identifies potential threats to organisation and impacts to business operations those threats, if realised, might cause, and which provides a framework for building organisational resilience with capability of an effective response that safeguards interests of its key stakeholders, reputation, brand and value-creating activities.
ISO 22301:2012

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6
Q

Business Continuity Management (BCM) Lifecycle

A

Ongoing cycle of activities of BC programme, that build organisational resilience.
GPG 2013

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7
Q

Business Continuity Management System (BCMS)

A

Part of overall management system that establishes, implements, operates, monitors, reviews, maintains and improves BC
ISO 22301:2012

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8
Q

Business continuity plan (BCP)

A

Documented procedures that guide organisations to respond, recover, resume, and restore to a predefined level of operation following disruption.
ISO 22301:2012

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9
Q

Business continuity programme

A

Ongoing management and governance process supported by top management and appropriately resourced to implement and maintain BC management.
ISO 22301:2012

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10
Q

Business continuity requirements

A

Time frames and resources, and capabilities necessary to continue to deliver prioritised products, services, processes and activities following a disruption.
GPG 2018

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11
Q

Business impact analysis (BIA)

A

Process of analysing activities and effect that a business disruption might have upon them.
ISO 22300:2012

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12
Q

Competence

A

Ability to provide knowledge and skills to achieve intended results.
ISO 22301:2012

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13
Q

Continual improvement

A

Recurring activity to enhance performance.

ISO 22301:2012

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14
Q

Crisis

A

Situation with a high level of uncertainty that disrupts core activities and/or credibility of organisation and requires urgent action.
ISO 22300:2012

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15
Q

Design (PP4)

A

Design is Professional Practice within BC management lifecycle that identifies and selects appropriate solutions to determine how continuity can be achieved in event of an incident.
GPG 2018

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16
Q

Embedding (PP2)

A

Embedding is the Professional Practice that defines how to integrate BC awareness and practice into business as usual activities.
GPG 2018

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17
Q

Exercise

A

Process to train for, assess, practice, and improve performance in an organisation.
ISO 22301:2012

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18
Q

Implementation (PP5)

A

Implementation is the Professional Practice within BC management lifecycle that implements solutions agreed in Design stage. Also includes developing BC plans and a response structure.
GPG 2018

19
Q

Incident

A

A situation that might be, or could lead to, a disruption, loss, emergency or crisis.
ISO 22300:2012

20
Q

Interested party

A

A person or organisation that can affect, be affected by, or perceived themselves to be affected by a decision or activity.
ISO 22301:2012

21
Q

Invocation

A

Act of declaring an organisation’s BC arrangements need to be put into effect in order to continue delivery of key products or services.
ISO 22301:2012

22
Q

Maximum acceptable outage (MAO)

A

Time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable. See also MTPD.
ISO 22301:2012

23
Q

Maximum tolerable period of disruption (MTPD)

A

Time it would take for adverse impacts, which might arise as result of not providing a product/service or performing an activity, to become unacceptable. See also MAO.
ISO22301:2012

24
Q

Minimum Business Continuity Objective (MBCO)

A

Minimum level of services and/or products that is acceptable to organisation to achieve its business objectives during a disruption.
ISO 22301:2012

25
Q

Organisation

A

Person or group of people that has own functions with responsibilities, authorities and relationships to achieve its objectives.
ISO 22301:2012

26
Q

Organisational resilience

A

Ability of organisation to absorb and adapt in a changing environment.
ISO 22316:2017

27
Q

Organisational culture

A

Values, attitudes and behaviour of organisation that contribute to unique social and psychological environment in which it operates.
ISO 22316: 2017

28
Q

Personnel

A

People working for and under the control of organisation.

ISO 22301:2012

29
Q

Policy

A

BC policy provides intentions and direction of an organisation as formally expressed by its top management.
ISO 22301:2012

30
Q

Policy and Programme management (PP1)

A

Policy and Programme management is the Professional Practice that establishes organisation’s policy relating to BC and defines how the policy should be implemented throughout BC programme.
GPG 2018

31
Q

Prioritised activities

A

Activities to which priority must be given following an incident in order to mitigate impacts.
ISO 22300:2012

32
Q

Process

A

A set of interrelated or interacting activities which transforms inputs into outputs.
ISO 22301:2012

33
Q

Products and services

A

Beneficial outcomes provided by an organisation to its customers, recipients and interested parties.
ISO 22301:2012

34
Q

Recovery point objective (RPO)

A

Point to which information used by activity must be restored to enable activity to operate on resumption.
ISO 22301:2012

35
Q

Recovery time objective (RTO)

A

Period of time following an incident within which a product or service must be resumed, or activity must be resumed, or resources must be recovered.
ISO22301:2012

36
Q

Resources

A

All assets, people, skills, information, technology (including plant and equipment), premises, and supplies and information (whether electronic or not) that an organisation has to have available to use, when needed, in order to operate and met its objective.
ISO 22301:2012

37
Q

Risk

A

Effect of uncertainty on objectives.

ISO/IEC Guide 73

38
Q

Risk assessment

A

Overall process of risk identification, risk analysis and risk evaluation.
ISO/IEC Guide 73

39
Q

Risk management

A

Coordinated activities to direct and control and organisation with regard to risk.
ISO/IEC Guide 73

40
Q

Test

A

Exercise whose aim is to obtain an expected, measurable pass/fail outcome.
ISO 22300:2012

41
Q

Threat

A

Potential cause of unwanted incident, which can result in harm to individuals, the environment or the community.
ISO 22300:2013

42
Q

Top management

A

Person or group of people who directs and controls organisation at the highest level.
ISO 22301:2012

43
Q

Validation (PP6)

A

Validation is Professional Practice within BC management lifecycle that confirms that BC programme meets objectives set in policy and that plans and procedures in place are effective. It includes exercising, maintenance and review activities.
GPG 2018

Good Practice Guidelines (7 decks)

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