Exam 4 Flashcards

1
Q

thriller video

A

social team building

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2
Q

post its

A

Feasibility Determination: testing the practicality and financial viability of the new product

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3
Q

culture

A

Shared values and beliefs that guide behavior, the way we do things around here, set of signals of what is considered appropriate or not

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4
Q

core culture

A

Core values: beliefs about the right way to behave

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5
Q

observable culture

A

Stories, rites and rituals, heroes, and symbols

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6
Q

walt disney

A

Heroes: people (past and present) who display core values (core culture)

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7
Q

1 place to work

A

google

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8
Q

innovation

A

(3 forms, 1 not)

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9
Q

toyota sustainability

A

NOT product innovation

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10
Q

Who is Kevin Sustrom

A

Instragram “Business Model”

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11
Q

Amazon jeff

A

2 Pizza group size

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12
Q

Organizational Protocols

A

not business

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13
Q

Assessing the need for change =

A

form, nature, content

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14
Q

2 types of changes

A

transformational and incremental

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15
Q

1 reason people resist change

A

timing

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16
Q

create a need for change (Assessing the need for change)

A

to “unfreeze”

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17
Q

managers must do (3)

A

Develop culture, encourage innovation, manage change, but NOT customers

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18
Q

What is the #1 reason you would want to go global?

A

increase profits (make money)

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19
Q

Yum! Franchise (Taco Bell, KFC, etc.)

A

brand loyalty

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20
Q

mcdonalds

A

Answer #1 global, answer #2 franchising

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21
Q

4 ways to enter a market in a home country

A

Global sourcing, exporting, licensing, franchising, but NOT joint venture

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22
Q

Which one of the following is not part of conflict resolution?

A

Accommodate, avoid, collaborate, compete, compromise but NOT actioning

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23
Q

which is NOT an input

A

Membership composition, nature of task, organizational setting, team size but NOT member satisfaction (it’s an output)

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24
Q

Ron and IQ team, structures of teamwork: supervisor, network facilitator, helpful participant, external coach

A

ron is a coach (external)

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25
Q

what is not a symptom of groupthink?

A

Un-censorship communication (uncensored)

26
Q

High inter-dependency (around a common task)

A

De-centralized communication: all members of the team communicate directly with one another

27
Q

Dragon boating

A

Synergy is most important

28
Q

Norming (life cycle of a team)

A

start working together (focused task performance)

29
Q

Licensing

A

Kung Fu Panda (made by Dreamworks)/ intangible asset

30
Q

Doesn’t do work

A

social loafing

31
Q

Toyota Multi-National Corporation: What are the characteristics of a multinational company?

A

Low global integration, high local responsiveness

32
Q

Which of the following is not a dysfunction of a team? Patrick Lencioni

A

Absence of trust, fear of conflict, lack of commitment, inattention results, accountability unwillingness but
NOT unaccountability of members

33
Q

subsidiary

A

NOT yes to technology, control, and profit

34
Q

2 types of global structure

A

Global area structure and global product structure

35
Q

NASCAR video clip

A

Showing teamwork and form, task and maintenance role

36
Q

What are the qualities of groupthink?

A

(characteristics)

37
Q

What is another term for social loafing?

A

all of the above

38
Q

Cross functional

A

Operates with members who come from different functional units of an organization

39
Q

Which of the 3 C’s is most important? Character, competence, and consistency

A

None, they all are

40
Q

If the team has low cohesiveness and high performance… (performance functions)

A

Moderate performance team

41
Q

Highest level of conflict resolution?

A

Collaborating and compromising

42
Q

Which is NOT an advantage of global sourcing?

A

Importing is NOT, low cost, access of resources, global learning, and increased supplies are

43
Q

Joint venture (GM and SAIC)

A

Operates in a foreign country through co-ownership with local partners

44
Q

Decision making (know the different types)

A

consensus

45
Q

Integration response

A

global

46
Q

Sustainability innovation

A

o Reduces the carbon footprint of an organization or its products
o Economic, environmental, overall performance
o We’re going to do innovation that drives revenue
o People, Profit, Planet

47
Q

What is not on the highly innovative organizations?

A

business is not on the chart! (Strategy, structure, management, culture, staffing are)

48
Q

What are tariff’s not used for?

A

Promote trade between countries

49
Q

KPMG study

A

culture audit

50
Q

What is NOT a culture shock?

A

intelligence

51
Q

What culture do you see in Google, Dreamworks, Zappos videos?

A

Visible, observable , and maybe both

52
Q

What is an advantage of franchising?

A

Global brand building/capital expansion

53
Q

What is it called when a nation’s collective goal is more important than the individual? Hofstede dysfunction

A

Individual vs. collectivism

54
Q

Rational persuasion

A

Creating change through empirical argument

55
Q

Virtual teams

A

GE and CISCO use telepresence

56
Q

Organizational culture

A

Not synergy

57
Q

Acquiring businesses and organizations

A

business model

58
Q

Team building blocks

A

Inputs, outputs, throughputs

59
Q

Nature of task

A

Clarity and complexity

60
Q

Task maintenance activity

A

Focus on work, focus on people

61
Q

Not an advantage of ABINBEY

A

Cultural issue