Week 10 Flashcards
Firm infrastructure
accounting & finance legal issues public relations quality control management & admin
Five areas of management constitute the essence of proactive performance in our chaotic world
- An obsession with responsiveness to customers
- C onstant innovation in all areas of the firm
- P artnership the wholesale participation of and gain sharing with all people connected with the organization
- Leadership that loves change (instead of fighting it) and instils and shares an inspiring vision
- C ontrol by means of simple support systems aimed at measuring the “right stuff” for today’s environment
Fayols Managerial functions
planning organizing commanding coordinating controlling
Gulick & Urwick’s Managerial Functions
planning organizing directing staffing coordinating reporting budgeting
Koontz & O’Donnell’s Management Functions (wichtig)
planning organizing staffing directing (is the most important part) controlling
Aligning firm strategy & internationalization (wichtig)
Global strategy
- global product division
transnational strategy
- global matrix
- very localized –> difficult to implement
multi-domestic strategy
- geographic area
home replication
- international division
- standardized
Dimensions of organizational structure
Formalization
centralization
complexity
3 types of complexity
- vertical differentiation
- total number of levels in the organization - horizontal differentiation
- total number of dissimilar units at the same level in the organization - spatial differentiation
- degree to which location of units and the personnel are distributed
international staffing challenges
managing different types of employees
selection & management of international assignments
receptivity to early international assignments
Elements of managerial direction
supervision
motivation
leadership
communication
type of organizational control
strategic control
- how their strategy is doing/going is implemented first and then controlled
management control
- there is an overall strategy and then for each function/devision you have smaller strategies
operational control
individual level/group level and looks at individual sales numbers
HRM functions
staffing training & development evaluation & compensation health & safety employer relations
Staffing strategies
home-country national strategy
host-country national strategy
third-country national strategy
home-country national strategy
(Ethnocentric) Also called Parent country national; This staffing strategy uses employees from the home country to live and work in the country. These individuals are called expatriates
host-country national strategy
(Polycentric) which means to employ people who were born in the country in which thebusiness is operating