Server Verbal Exam Flashcards

1
Q

What is our phone #?

A

(405) 609-8936

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2
Q

What is our address?

A

1101 N Broadway Ave, Suite 100

OKC, OK 73103

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3
Q

Who is the CEO of the company?

A

Aaron Soward

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4
Q

Who is the CFO?

A

Jeff Dixon

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5
Q

Who is the General Manager?

A

Taylor Taylor

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6
Q

Name our managers?

A
CAO - Brittany McCrary
Area Director - Justin McCrary
Chef De Cuisine - John Patterson
FOH Manager - Savannah Wild Asst. Mgr
Kitchen Manager - Abraham De Leon
Marketing and Brand Mgr - Brianna Wolfe
Dir. hosp/int controls - Calia Detalsingh
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7
Q

When is your schedule request due?

A

Requests are entered through Schedulefly and are due one week prior to the Schedules posting date.

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8
Q

Who writes your schedule?

A

???

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9
Q

Where do you park?

A

Street or garage to the west

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10
Q

How do you answer the phone?

A

???

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11
Q

How do you put someone on hold?

A

??

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12
Q

Do we take checks?

A

???

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13
Q

What credit cards do we accept?

A

???

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14
Q

What are our hours of operation?

A

??

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15
Q

Do we take reservations?

A

??

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16
Q

A guest wants a $50 Gift card, what do you do?

A

???

17
Q

Where are employees allowed to smoke?

A

Never allowed (terminable offense)

18
Q

What is the proper procedure when transferring shifts?

A

???

19
Q

Explain the pivot point system and what it prevents?

A

??

20
Q

Where do we box to go food?

A

??

21
Q

A guest asks where the restroom is located, what do you do?

A

???