8.1.1 Maintaining privacy and confidentiality of an organisation's information and that of stakeholders

Question 1

State:

2 examples of what an organisation may store information about

Answer 1

2 of:
* Employee salaries
* Employee perks
* Client lists
* Trade secrets
* Sales numbers
* Customer information
* News about pending restructuring

Question 2

FIll The Blank:

Information the company stores such as ……….. ……………. and employee ……………….. must be kept confidential because any ……………. relating to this information can have a serious impact leading to possible loss of ……….. or business. This could lead to a downturn in the ………….. of the organisation which may ultimately lead to failure.

Answer 2

Trade Secrets, Salaries, Breaches, Clients, Health

Question 3

Explain:

Why it is important that employee salaries and perks are kept confidential

Answer 3

Different employees carrying out same task may not be paid the same because of different experience or other factors

Question 4

Fill The Blank:

A client list may inlude individuals but also named ………………. of other businesses/organisations and should only be accessed by ………………… if abosolutely necessary

Answer 4

Representatives, Employees

Question 5

Fill The Blank:

Customer …………………… usually relates to those who buy goods or services and usually includes …………………. details.

Answer 5

Information, Personal

Question 6

Fill The Blank:

If privacy and confidentiality of client lists and customer ………………….. are not maintained, the organisation could lose clients or …………………. and people should expect that any organisation storing their personal data will keep it ………… and ……………… to limit any breaches.

Answer 6

Information, Customers, Safe, Secure

Question 7

Fill The Blank:

The breach of personal data can have an impact on the …………………. and the people whose data has been …………………

Answer 7

Organisation, Leaked

Question 8

Fill The Blank:

Any leak of ……… of a pending restructuring can have an impact on the organisation and its internal and external stakeholders, for example if employees here news that could threaten their job they may ……………

Answer 8

News, Leave

Question 9

Fill The Blank:

Maximising privacy can be done by using …………… controls, ……………….., authorisation and other security procedures to limit the access to the data and information - important data should also be regularly …………………. up

Answer 9

Access, Priveleges, Backed