Managing Cloud Resources Flashcards
1
Q
What are Service Level Objectives (SLO)
A
Specific MEASURABLE characteristics i.e % availability, response time
2
Q
What is the Service Level Agreement (SLA)
A
contract between consumer and provider, that contains SLO, what’s provided, how it’s supported, who privides it etc
3
Q
What’s Load balancing
A
distribute workload over multiple servers…important for high availability infrastructure
4
Q
Life cycle of a SLA
A
Contract definition/publishing and discovery/negotiation/operationalization/de-commissioning
5
Q
What’s SLA monitoring
A
Automated heart beat check to monitor uptime and response time, and traffic counters to measure traffic volume and bandwifth
