Class 3 Notes (Writing Shit)

Question 1

Busy people want to read complicated or simple shit?

Answer 1

They want it simple

K.I.S.S.

Question 2

Tips for designing gyuer documents

how to guide the reader

Answer 2

Analyze audience

choose gyu and readable page layout (most important)

appropriate font size and type

clear headings and sub-headings

Most executives will look at this since they dont have time to read all the shit

separate paragraphs and sentences properly

use graphics and models

Question 3

How should business writing be?

How to not make them ask “So what? whats in it for me?”

Answer 3

purposeful

economical

audience oriented (most important)

Receiver is the most important

Question 4

What is the 3 X 3 writing process

Answer 4

1. Prewriting (25%)
2. Drafting (25%)
3. Revising (50%)

Question 5

Prewriting

Answer 5

Analyze the task and purpose of message (why am i writing)

anticipate the audience reaction as well as secondary audience

Anything on internet will be used against you and shit

adapt by thinking how message will be delivered the most clearly and richly (K.I.S.S)

Question 6

Drafting

Answer 6

research by gathering background data

Organize depending on the context of message (direct or indirect)

draft

Question 7

Selecting the best chanel, what is it important to consider?

What is the richest medium?

is confidentiality and importance important

what about the speed of delivery?

Answer 7

Richest medium is face to face

always need a permanent record (most most most important)

importance and confidentiality are important

Speed of delivery as well as feedback important

Employ richer medium to persuade or personal communication (mooooost important)

Question 8

Adapting to audiences, how you do that?

Answer 8

Identify message purpose and appropriate chanel

Focus on audience benefits (most important)

Do not piss off important people

Conversational but professional

Avoid bypassing and be precise

Express ideas positively > negatively (very very important)

Short words and simple ones

Question 9

Revising

Answer 9

Editing by eliminating useless shit

Proofread by looking for errors in spelling, grammar, punctuation and structure

Evaluate id the message achieves purpose and if the tone is pleasant (feedback?)

Question 10

Purpose of business messages

Answer 10

To inform

Persuade

Promote goodwill

Question 11

Informal research methods

Answer 11

Keeping it simple

Research company files

Talk with colleagues or supervisors

Interview target audience

Conduct informal survey

Question 12

Formal research methods

Answer 12

Internet and databases

Books, articles and other secondary sources

Interviews and surveys

Test with experimental and control groups

Question 13

Conducting primary research

Basically, first hand research

Answer 13

Surveys

Interviews

Observation (fkn gyu)

Experimentation

Question 14

how to prepare surveys?

Answer 14

Select survey population carefully

Explain why its necessary (super important)

Limit number of questions

Use incentives

Use questions that produce quantifiable answers

Vag ambiguous questions

Make it easy to return surveys

Question 15

how to conduct gyu interviews?

Answer 15

Locate expert

Prepare for interview

Professional attitude

Questions objective and friendly (most important)

Watch the time

End graciously

Question 16

Observation

Answer 16

Plan carefully

Decide what or whom youre observing

Decide how often observations are needed

Take notes of the event, actions and settings

Question 17

Experimentation

Answer 17

Produces data that suggests cause and effect

Question 18

Secondary sources

Answer 18

Vag google

Books and catalogues

Periodicals: print and electronic indexes

Research data bases like Ebsco

Online search tools (vag on diiiis)

Question 19

what does documenting information do to reader and writer?

Answer 19

Strengthens argument (most important)

Protects from plagiarism

Instructs reader

Saves time

Question 20

Before drafting message, what must you consider regarding the receiver?

Answer 20

What does receiver need to know?

Does the receiver need to respond or take action?

If so, give clear instructions on how and when

Question 21

Organize ideas into strategies, how to do it?

how do you write your thing, like sentences and all

Answer 21

Max 20 words

Dont be fancy keep it simple

Professional but conversational

No dumb mistakes

Question 22

If audience is pleased, interested or neutral, what strategy should you use?

Answer 22

Direct strategy

Say good news and main idea first

Give evidence after

Question 23

If audience displeased, not interested, disappointed or hostile

What strategy to use?

Answer 23

Indirect strategy

Say evidence and side ideas first

Bad news or main idea comes after

Question 24

How to write gyu paragraph?

Answer 24

One idea per paragraph

Gyu topic sentence at start

Organize thought logically

End with concluding sentence (should be summary)

8 or fewer printed lines should be the paragraph

Question 25

Revising messages: what gotta do for that?

Answer 25

Aim to shorten message

Vag on excessive expressions

Remove empty words

Keep it simple

Proofread to catch errors

Question 26

What can executives and others believe if you make grammatical errors?

Answer 26

Lazyness

No good education

No credibility

do not mispell names

Question 27

How to evaluate effectiveness of message?

Answer 27

Is message clear enough?

Does it convey what i wanna say?

Does it achieve purpose?

How will i know if it succeeds?

Question 28

Feedback

Answer 28

The only way to know if what youre trying to sell or convince is gyu

Allows us to see if message we send conveys what we want to convey

Question 29

will anything on the internet be used against you

Answer 29

yeeee

thats why gotta consider audience

Question 30

do executives hate fancy language

Answer 30

yeeeee

Question 31

how long should a paragraph be?

Answer 31

8 lines or fewer

Question 32

what is a purposeful business writing

Answer 32

solve problems and convey information

Question 33

what is a economical business writing?

Answer 33

don’t waste reader’s time

Question 34

what is an audience oriented business writing

Answer 34

look at problem from reader’s perspective

Question 35

analyzing audience: what does this mean?, what do you have to ask yourself

Answer 35

finding the purpose

what do you want them to believe

what Chanel should you best choose?

Question 36

anticipating audience: what does this mean?, what do you have to ask yourself

Answer 36

what do they already know?

how will their response be?

Question 37

how should you do your research?

Answer 37

gathering data of shit you should know

consider how much the audience already knows

Question 38

how to draft

Answer 38

first draft usually quick

focus on short clear sentences using active voice

Question 39

editing your message

Answer 39

remove useless words

make it shorter and consice

make it gyuuu

Question 40

proofreading, what is it?

Answer 40

take time to read every message carefully

look for grammar errors

ia format consistent?

Question 41

evaluate

Answer 41

does it meet required goal?

did I encourage feedback?

Question 42

is it important to consider a secondary audience

Answer 42

yes AF

Question 43

in a survey should you limit the number of questions or write as many as you can?

Answer 43

limit boooy

Question 44

what type of question should you avoid in a survey?

Answer 44

ambiguous questions

Question 45

How to make outline

Answer 45

main topic in title

divide topic In major components

then in major components, make subpoints

Question 46

does business language include slang?

Answer 46

nah boy

Question 47

is business language professional, conversational, or both, or neither

Answer 47

it can be both

has to be in the middle