séance 1 - leading proactively to manage your employees

Question 1

what are the 2 models oh HRM

Answer 1

traditional and new (renewed)

Question 2

what are the caracteristics of the traditional model of HRM?

Answer 2

-labour is abundant
-employees are interchangeable
-labour is nothing but a cost or expensee
-labour consists of a homogeneous group
=bureaucratic
=unfocused

Question 3

what are the caracteristics of the renewed model of HRM?

Answer 3

-employees are an asset
-employees are a critical resouce
-employees are a difficult resource to manage (not interchangeable)
=strategic
=contingent

Question 4

what are some of HRM activities/processes? and what HR has to consider during them?

Answer 4

-conflict mngmt
-staffing
-compensation
-mobilization
-health and safety
-discipline
-employee performance
must consider internal and external environment

Question 5

what is the objectives of an effective HRM?

Answer 5

to help the organisation achieve its strategy:

• attracting potentially qualified job applicants
• helping to retain the desirable employees
• motivating and helping employees to grow, develop and realize their potential in the organization

Question 6

what are the factors related to organization that must be taken into account by HRM activities?

Answer 6

• mission : the why
• vision/business objectives
• corporate culture (values)
• structure
• technology
• leadership style

Question 7

what are the factors related to employees that must be taken into account by HRM activities?

Answer 7

• portrait of the workforce
• presence of a union
• employee aspirations
• work climate

Question 8

what are the 5 aspects that make the external environment?

Answer 8

• economy
• technology
• legal
• demographics
• resources

Question 9

what are the 3 element tools of the HR strategy composed of?

Answer 9

• HR policy/strategy
• HR programs
• HR practices

Question 10

who chooses the HR policies? (strategic)

Answer 10

upper management

Question 11

who makes the conception of HR programs? (coordination)

Answer 11

VP responsible of HR and of other functions

Question 12

who is responsible for the implementation of HR practices? (mobilization

Answer 12

management and supervisors

Question 13

what is important to explain in order to mobilize employees?

Answer 13

the why: is a strong motivator, because you see the end result of your work (the why you are doing and where you are going)

Question 14

what are the key points that define mobilization?

Answer 14

• critical mass of employees
• exceeds expected job performance
• cooperates fully and help others
• participation in internal civic life
• loyal to the organization and its success

Question 15

what are the observable behaviors/lvl of mobilization

Answer 15

-respect of work contract
-individual motivation
-individual mobilization
-critical mass
-collectie mobilization
=collective performance

Question 16

what are the 5 psychological conditions of mobilization?

Answer 16

• trust
• fairness (procedural, interactional, distributive)
• empowerment
• support
• recognition

Question 17

what is the most important aspect to mobilize employees

Answer 17

managers’ leadership

Question 18

what is distributive fairness?

Answer 18

an assessment employees make about their contribution to the company compared to what they are getting from it

Question 19

what is procedural fairness?

Answer 19

an assessment employees make about how organizational rules are respeced and how they are applied in decisions concerning them

Question 20

what is interactional fairness?

Answer 20

an assessment employees make about the quality of interpersonal treatment and the credibility of explanations offered by their superior regarding management decisions

Question 21

what are the internal environment aspects and what aspects of HRM do they affect?

Answer 21

internal environment:
-mission
-vision
-values
affect:
-leadership style
-HR practices
-organization of work

Question 22

how should work be modify to be mobilizing?

Answer 22

make it more:

• participatory
• interesting
• flexible
• meaningful (the why)