Week 4 - Industry Analysis, Dynamics and Competition Flashcards

1
Q

Industries, markets and sectors

A
  • Industry is a group of firms producing products and services that are essentially the same. For example, the automobile industry and the fast moving consumer goods industry.
  • Market is a group of customers for specific products or services that are essentially the same (e.g. geographical markets - the market for luxury cars in Germany).
    
- A sector is a broad industry group (or a group of markets) especially in the public sector (e.g. the health sector).
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2
Q

Industry and sector environments key topics:

A
  • Industry analysis -> Industry types and dynamics -> Competitor groups and segments
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3
Q

Recommended reading - Porter (2008)

A
  • Porter (2008) is an expansion of his earlier seminal work which outlined how ‘competitive forces’ shape strategy.
    
- The paper complements and adds depth and more complexity in terms of academic theory. 

  • Key message is that an industry’s structure is the main driver for competition, profitability and attractiveness.
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4
Q

Analysing an industry - Competitive forces: Five Forces frames

A
  • Devised by Harvard Business School Professor Michael Porter in the late 1970’s as a response to a lack of rigour in SWOT analyses. 

  • A theory/tool used for analysing competition of business and competitiveness of industries and sectors. 

  • The framework draws on economic theory to outline the attractiveness/lack of attractiveness of an industry/sector
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5
Q

Porters five forces frame and the concept of attractiveness:

A
  • Attractiveness can be measured in this context as how profitable an industry or sector might be…can we earn high profits?
    
- Forces are high/strong where industries are not attractive.
    
- The main segments of Porter’s five forces framework help analyse how attractive an industry or sector is.
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6
Q

Factors and Forces - nobody is ‘safe’

A
  • The demise of Porter’s Monitor Group.
    
- In 2012 Porter’s own strategy consulting firm Monitor filed for bankruptcy protection due to factors relating to both the macro-environment and also industry ‘forces’. 

  • Acquired by Deloitte and runs as Monitor Deloitte which specialise in strategy consulting.
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7
Q

the Components of the 5 forces framework

A

1) The extent of rivalry between competitors (competitive rivalry). 

2) The threat of entry. 
3) The threat of substitutes. 

4) The bargaining power of buyers. 

5) The bargaining power of suppliers.
- The five forces constitute an industry ‘structure’

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8
Q

1) Rivalry between existing competitors

A
  • Competitive rivals are organisations with similar products and services aimed at the same customer group and are direct competitors in the same industry/market (distinct from substitutes)

  • Rivalry can sometimes become vicious and be ethically and legally questionable.
    
- Well documented cases of competitive intelligence ‘gone too far’- such as Unilever vs P&G in the early 2000’s.
    
- It can also be aggressive and at times ‘petty’- supermarkets and the ‘battle of the big 4’ - price and marketing wars
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9
Q

1) Degree of rivalry depends on

A
  • Competitor concentration and balance.
    
- Industry growth rate.
    
- High fixed costs (e.g. high initial costs, cost cutting/price wars). 

  • High exit barriers (i.e. the cost to exit a failing industry).
    
- Low differentiation (e.g. little to stop customers switching between competitors (banks, petrol- same general product/service, supermarkets- location?).
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10
Q

2) The threat of entry

A
  • Barriers to entry are the factors that need to be overcome by new entrants if they are to compete. The threat of entry is low when the barriers to entry are high and vice versa.

  • The threat of entry and barriers to entry can vary over time. 

  • They can begin to change even in industries which have been traditionally very difficult to enter.
    
- Tech start-ups vs incumbents with large assets and legacy system issues is a good example of this, e.g. in Banking.
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11
Q

2) Main barriers to entry are

A
  • Economies of scale and experience (both expensive to match for new players). 

  • Access to supply and distribution channels.
    
- Differentiation and market penetration costs.
    
- Legislation or government restrictions (e.g. licensing).
    
- Expected retaliation – clout of ‘big players’.
    
- Incumbency advantages- (e.g. brand, patents, established R&D process).
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12
Q

3) the threat of substitutes

A
  • Substitutes are products or services that offer a similar benefit to an industry’s products or services, but have a different nature i.e. they are from outside the industry

  • An example here might be hotels and disruptive and low cost alternatives (e.g. Airbnb). 

  • How do hotels respond in relation to price/performance, flexibility of booking locations?
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13
Q

3) Customers will switch to alternatives (and thus the threat increase) if:

A
  • The price/performance ratio of the substitute is superior (e.g. aluminium is more expensive than steel but it is more cost efficient for car parts). 

  • The substitute benefits from an innovation that improves customer satisfaction (e.g. high speed trains can be quicker than airlines from city centre to city centre on short haul routes).
    
- Extra-industry effects. Substitutes come from outside the incumbents’ industry which forces managers to look outside their own industry to consider more distant threats and constraints.
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14
Q

4) The bargaining power of buyers

A
  • Buyers are the organisation’s immediate customers, not necessarily the ultimate consumers. If buyers are powerful, then they can demand cheap prices or product/service improvements to reduce profits.

  • The example of Tesco and Unilever, relating to Brexit and rising costs.
    
- Tesco didn’t want the cost passing onto the customer.
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15
Q

4) Buyer power is likely to be high/a threat when

A
  • Buyers are concentrated (few of them, suppliers fighting for their business). 

  • Buyers have low switching costs (ease of access to alternate suppliers).
    
- Buyers can supply their own inputs (i.e. supply itself, miss out the middle-man- backward vertical integration).
    
- Low buyer profits (under pressure to improve profits/stop buying).
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16
Q

5) Bargaining power of suppliers

A
  • Suppliers are those who supply what organisations need to produce the product or service. Powerful suppliers can reduce an organisation’s profits.

  • Local government relies on various suppliers in the private sector.
    
- The power of such suppliers can be very high in some situations, e.g. signage suppliers.

17
Q

Supplier power is likely to be high (a threat) when:

A
  • The suppliers are concentrated (few of them, have more clout. E.g. the mining industry compared to wholesale food suppliers). 

  • Suppliers provide a specialist or rare input.
    
- Switching costs are high (it is disruptive or expensive for organisations to change suppliers).

  • Suppliers can integrate forwards (e.g. low-cost airlines have cut out the use of travel agents, train companies try to entice customers to use their platforms by cutting out booking fees).

18
Q

Summary and implications of five forces

A
  • Which industries/markets to enter/leave?… it helps to identify the attractiveness of industries.

  • What influence can be exerted? Identifies strategies that can influence the impact of the five forces. E.g. building barriers to entry by becoming more vertically integrated.
    
- The forces may have a different impact on different organisations. E.g. large firms can deal with barriers to entry more easily than small firms. 


19
Q

Criticisms

A
  • Buyers, competitors and suppliers should interact in the framework calls for a ‘sixth force’. 

  • Concepts such as complementors - an organisation which enhances your business attractiveness to customers/suppliers.
20
Q

Defining the industry

A
  • The industry must not be defined too broadly (too wide to be meaningful) or too narrowly (thus excluding important competitors). 

  • The broader industry value chain needs to be considered – different stages in the value chain should be treated as separate industries.
    
- Industries can be analysed at different levels – for example, different geographies, markets and even different product or service segments within them (e.g. airline markets)
21
Q

Steps in an industry analysis… There are several important steps in an industry analysis before and after analysing the five force

A
  • Define the industry clearly- e.g. Music streaming, music festivals.
    
- Identify the factors of each of the five forces and any different groups within them and the basis for this.
    
- Determine the underlying factors of, and the total strength of, each force.
    
- Assess the overall industry structure and attractiveness. 

  • Assess recent and expected future changes for each force (e.g. the Nokia case- next slide).
    
- Determine how to position your business in relation to each of the five forces

22
Q

Industry analysis in perspective: The case of Nokia

A
  • The case of Nokia is an example of an organisation which failed to understand and assess its industry… 

  • The worlds dominant and pace-setting mobile phone maker.
    
- Massive levels of R&D/innovation; its first smartphone in 1996, had a prototype touch screen phone at the end of the 90’s. 

  • Didn’t anticipate changes in the industry- was subsequently crushed by software and app stores of iOS and Android, hardware of HTC and cheap Chinese manufacturers.
    
- Ultimately too late into the smartphone game, relied too much on its brand (consumers want the latest/best), and sold its handset business to Microsoft. 

23
Q

Strategic groups

A
  • Strategic groups are organisations within an industry or sector with similar strategic characteristics and following similar strategies. 

  • These characteristics are different from those in other strategic groups in the same industry or sector.
    
- There are many different characteristics that distinguish between strategic groups.
    
- Strategic groups can be mapped as a useful tool for analysis.

24
Q

Industry Dynamics

A
  • Industries (and their structures) change over time – it is important to consider this as the dynamics of an industry. 
- Industries can evolve depending on the macroenvironment (last week) and the degree of industry maturity. 

  • They can also impact competitive force strengths

  • Example: technological convergence and blurring of industry borders. 

  • Approaches to understanding change in industry structure: 1. Broader macro-environment changes (last week). 2.Five force analysis (key to this week) 3.Industry life cycle

25
Q

Industry life cycle

A
  • Scholars have explored how firms could exploit regularities in the evolution of new industries to their advantage, and they come up with a similar pattern of how market structure and innovation evolve in new industries: 

    1) Initial stage (uncertainty in technology; low market volume; primitive product design).

    2) Intermediate stage (high output growth; product design stabilizes; less product innovation, more production process innovation). 

    3) Mature stage (low entry, process innovation, cost competition among existing firms).
26
Q

Initial stage

A
  • Emerging tech
    
- Apple Newton, the precursor to the iPad. Release Date: 1993- 50,000 sales 4 months after release demonstrates change in ubiquitous technologies.
27
Q

Intermediate Stage

A
  • Smartphones 

  • We see the scope of product innovation is getting smaller compared to earlier in the decade.
    
- Product design is mostly stabilized – especially in terms of operating systems: iOS and Android. (There is still some evolution in design though, with bezels getting smaller in high-end models).
    
- Many active players- patent ‘wars’. 

  • High demand though some signs of slow down- (some) people content to keep models for longer as changes become minimal.

28
Q

Mature Stage

A
  • PC Industry 

  • Mostly process innovation and cost competition. 

  • Some dominate the market: Apple, Microsoft, Google (to varying degrees).
    
- Most producers left the market: IBM, Sony, Compaq, and many others.
    
- Remaining players struggle in terms of profitability: • HP, Lenovo…etc.