Standards Of Practice Imcaged Care Flashcards
Standars of care is determined by
Laws Codes of practice Organisational policies and procedures Manufactures instructions for equipment Accrediting agency standards
Single aged care quality framework
Eight standards
Consumer dignity and choice Ongoing assessment and planning with the consumers Personal care and clinical care Services and supports for daily living Organisational service environment Feedback and complaints Human resources Organisational governance
Standard one
Consumer dignity and choice
Consumer dignity and choice
Dignity of respect Identity, culture and diversity Cultural safety Choice Dignity of risk Information Personal privacy
Standard 2
Ongoing assessment and planning with the consumers
Ongoing assessment and planning with the consumers
Assessment and planning includes considerations of risks to the consumers
Address consumers needs, goals and preferences
Assessment, planning and review is in partnership with consumers and others
Outcomes effectively communicated and documented
Regular reviews of care and services
Standard 3
Personal care and clinical care
Personal and clinical care
Personal and clinical care - best practice Tailored for consumer needs Optimises health and wellbeing Effective management of high risk End of life needs addressed Deterioration Timely and appropriate referrals Minimising the risk of infection
Standard 4
Services for daily living
Services for daily living
Consumers recieve safe and effective services that support daily living
Optimise independence and health and wellbeing
Promote emotional, spiritual and psychological
Able to participate
Social and personal relationships
Do things that interest them
Standard 5
Organisations service environment
Organisations service environment
Is welcoming, optimises the consumers a sense of belonging, independence, interaction and function
Clean, maintained and comfortable
Consumers can move freely in and outdoors
Furniture, fittings and equipment are clean, safe and suitable
Standard 6
Feedback and complaints
Feedback and complaints
Consumers, family and friend’s are encouraged and supported to provide positive feedback
Access to advocates
Appropriate action is taken in response to complaints
Open disclosure
Feedback and complaints are reviewed to improve quality of care and services
Standard 7
Human Resources
