9 HRM Flashcards
(23 cards)
What does HRM stand for
Human Resource Management
Hrm definition
Managing the employees in a business to ensure the business finds keeps and makes the best possible use of its employees
What are human reaources
Employees
Functions if human resources Manager
1.Manpower planning
2. Recruitment and selection
3. Training and Development
4. Performance appraisal
5.Pay and Rewards
6.Employer/Employee relationships
What is 1.Manpower Planning
Involves HR Manager comparing how many workers a business needs in future with how many are currently employed and then recruiting/making redundancies as needed to ensure that the business has exactly the tight number of skilled workers to do all the jobs needed in the business so it can achieve its goals
Manpower Planning steps
1.Forecast Future Demand
2.Calculate Existing Supply
3.Recruit/Make redundancies
Benefits of 1.Manpower planning
-Avoids being understaffed
-Avoids being overstaffed
What is 2.Recruitment and Selection
Findinf suitable ppl for a job vacancy
Choosing the best applicant
What is recruitment
Finding suitable people for a job vacancy
Preparing a job description
Internal recruitment
External recruitment
What is internal recruitment
Finding a candidate for the joh from among the business’s existing workers
What is external recruitment
Finding a candidate from outside the business by advertising the position
What does CV stand for
Curriculum Vitae
What is an application form
Document printed by employer asking specific questions.
Helps them get answers they need to decide who to call in for an interview
2 Benefits of recruitment
Gives the business the criteria to compare suitability of various applicants
Discourages unsuitable ppl from applying
Benefits of selection
Choosing the right person will reduce chance of undustrial action in future
The job will be well done
What is 3.Training and Development
HRM teaches the employees the knowledge akills, and attitude they need to perform the duties of their jobs properly
Name the three diff types of training
Induction training
ON THE JOB training
OFF THE JOB training
What is induction training
Very first training given to a new employee
Familiarises her with business
What is ONT THE JOB trauning
teaching the employee the knowledge skills and attitude needed to do the job well WHILE SHES IN THE NOTMAL WORKING SITUATION.
Employee learns through practical experience
Job rotation (1week per area of the job)
E.g 1week making chips
1 week on tills
1 week making pizza
Whats OFF THE JOB training
Teaching the employee the knowledge skills and attitude needed to do the job well, AWAY FROM THE WORKING SITUATUON.
What is development
Teaching employees life long skills and knoledge to help them grow as an individual
More than training
Development teaches them skills they can use in any job
Benefits oF TRAINING and DEVELOPMENT
Teaches workers skills needed to do a great job. Increases sales and profits
Gives workers a variety of skills and makes them more flexible
Properly trained workers need less supervision
Doing ur job well leads to less conflict. Improves industrial relations
What is 4.Performance Appraisal
The process of evaluating the progress, contribution and effectiveness of an employee.
