Management Functions

Question 1

Management Functions Include

Answer 1

1) Forecasting 2) Planning 3) Directing 4) Organizing 5) evaluating 6) Controlling quality 7) Marketing 8) Innovating 9) PR

Question 2

Forecasting is

Answer 2

Assessing future needs and services

Question 3

Planning

Answer 3

brings together the resources needed to implement a strategic plan

Question 4

Direction is

Answer 4

explaining to staff what needs to be done and then help them achieve the goals

Question 5

Organizing is

Answer 5

determining the departmental structure and lines of responsibility in a company

Question 6

Evaluations means to

Answer 6

compare results to expectations

Question 7

Controlling quality is

Answer 7

taking corrective action to fix identified problems or deficiencies

Question 8

Marketing means to

Answer 8

sell the beds in a facility by explaining the quality of care, food and therapy to a prospective resident or family member

Question 9

Innovating is

Answer 9

constantly improving services and customer satisfaction

Question 10

Public Relations is

Answer 10

managing communication with the community and the image of the facility

Question 11

Policies are written by

Answer 11

Policy - written by upper and middle management.

Question 12

Procedure are written by

Answer 12

Procedures are written at the middle and lower management levels

Question 13

Define Risk Management

Answer 13

Involves managing the risks of negative outcomes in the workplace. Risk is an event that could lead to financial loss or damage

Question 14

What is the main focus of risk management?

Answer 14

To prevent injury, theft, malpractice and negligence