9.1 Employee Relations Manuel

Question 1

Dills Act

Answer 1

• covers all civil service employees
• grants specific rights only to represented employees
• requires state and exclusive representatives to negotiate in good faith terms of employment
• contains criteria classifications for bargaining units
• defines unfair labor practices
• contains impasse procedures and public disclosure of bargaining proposals

Question 2

The department employs represented employees in ______ of 21 bargaining units

Answer 2

12

Question 3

When an employee representative is acting in capacity l, they are on ______ ground with management

Answer 3

Equal

Question 4

A representative desiring access to work location must…

Answer 4

State purpose and request approval from the locations commander or designee with reasonable amount of time prior to intended visit

Question 5

Reasons for access to work location being denied?

Answer 5

Safety, security, workload requirements, or other legitimate circumstances

Question 6

Employees _____ not conduct or participate in employee organization business activities during assigned work hours

Answer 6

SHALL

Question 7

Non working hours are?

Answer 7

Employees own time or non working hours such as lunch periods, rest breaks, and time before/after work

Question 8

State vehicles _____ not be used for transportation by employees/employee organization reps while participating in representational or organization business

Answer 8

SHALL

Question 9

Use of states and departments internal mail system for distribution of employees organization business is…

Answer 9

Not permitted

Question 10

Off site meetings:

Answer 10

State release time SHALL not be authorized for an employee to leave work to meet with an organization rep for rep matter

Question 11

Transportation expenses are…

Answer 11

Not authorized for rep activities nor employee organization business

Question 12

Does Overtime qualify for time spent on employee reps on rep activities?

Answer 12

Does not qualify for or result in overtime compensation

Question 13

Excluded employees _____ not participate in handling of grievances on behalf of non excluded employees

Answer 13

SHALL

Question 14

Supervisor is responsible for ensuring a CHP ____ is completed for each representational activity

Answer 14

610

Question 15

Release time (Beat 834) SHALL be allowed up to…

Answer 15

8 hours per incident, per involved employee, for a CAHP rep to assist an employee at OIS incident

Question 16

What is the grievance/complaint procedure?

Answer 16

Orderly method by which employee and/or employee organization confidentiality raise and process claim alleging violation of contract/policy

Question 17

Examples of represented employee grievances are:

Answer 17

• denial of representation during grievance procedure
• denial of overtime compensation provided by contract
• annual performance evaluations

Question 18

Examples of represented employee complaints are:

Answer 18

• allegation an officer must work graveyard shift alone

- denial of hardship transfer

Question 19

Grievance/complaint process: informal level is?

Answer 19

Level requires an informal discussion between immediate supervisor and grievance/complainant and/or their rep

Question 20

Grievance/complaint process level 1 is?

Answer 20

Area/section commander. immediate supervisor is also area or section commander SHALL be filed at level 2

Question 21

Grievance/complaint process level 2 is?

Answer 21

Division commander. Immediate supervisor is also division commander SHALL be filed at level 3

Question 22

Grievance/complaint process level 3 is?

Answer 22

Office of the commissioner. This is the last level of appeal for represented employee complaints

Question 23

Grievance/complaint process level 4 is?

Answer 23

Director of California dept of Human Resources. This is the last level of appeal for excluded employee grievances

Question 24

Elements of a formal grievance m/complaint?

Answer 24

A) alleged violation - specific provision or policy violated
B) statement of the problem
C) proposed remedy

Question 25

Response to a formal grievance/complaint should be concise and include the following:

Answer 25

Introduction, management position, and decision Tips: Avoid redundancy, identify violation, conduct comprehensive investigation, do not respond to expanded allegations

Question 26

Grievance complaint form?

Answer 26

CHP 94, employee grievance/complaint | STD 630, employee contract grievance; or union equivalent

Question 27

Processing a grievance/complaint step 1 is?

Answer 27

All pertinent documentation necessary SHALL b forwarded to respective division and OER within 5 workday days after issuance of response

Question 28

Processing a grievance/complaint step 2 is?

Answer 28

2nd level of respond and All pertinent documentation SHALL be forwarded to affected command and OER within 5 working days of after issuance

Question 29

Processing grievance/complaint step 3 is?

Answer 29

OER will forward copy of 3rd level appeal to affected commands within 3 working days after receipt. Copy of departmental response will be forwarded to affected command within 3 working days after issuance

Question 30

Processing complaint/grievance step 4 is?

Answer 30

CalHR sends dept a copy of response to a level 4 appeal. OER will provide copies of level 4 response to affected command within 3 working days after receipt

Question 31

Grievance records SHALL be retained at affected command for period of?

Answer 31

3 years following date of final action

Question 32

Complaint records SHALL be retained in affected command for a period of?

Answer 32

1 year following the date of final action

Question 33

Headquarters central files SHALL retain grievance records for a period of?

Answer 33

5 years following date of final action and complaint records for a period of 3 years following date of final action

Question 34

Meet and confer involves?

Answer 34

CAHP rep and area/section/division commander only. Officer involved may or may not participate at commanders discretion

Question 35

What are unfair labor practices?

Answer 35

Actions or inactions by employer or exclusive rep which violate rights guaranteed by Dills Act

Question 36

Prior to removing an employee for cause from any specialty pay position, approval must be obtained from?

Answer 36

Appropriate assistant commissioner through channels

Question 37

Represented employees removed for cause from specialty pay position without adverse action may file appeal utilizing...

Answer 37

The grievance procedure contained in the appropriate contract

Question 38

Employees who have been removed for cause and served with an adverse action may file a written appeal to?

Answer 38

State personnel board

Question 39

Removal as a result of an preparation necessity, such as a reduction or elimination of motorcycles or aircraft...

Answer 39

Is it appealable