9.1 General Flashcards

(17 cards)

1
Q

When did human factors become a point of concern?

A

1980s - 1990s

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2
Q

What is the alternative term to describe human factors?

A

Ergonomics

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3
Q

What is ICAOs definition of human factors?

A

Fitting the person to the job and the job to the person

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4
Q

What does human factors refer to?

A

The study of human capabilities and limitations in the workplace.

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5
Q

What are the 4 system performance factors that HF researchers study?

A

1.The interaction of maintenance personnel
2. The equipment used
3. Written and verbal procedures and rules followed
4. Environmental conditions of any system

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6
Q

In 1940 approximately what percent of all aircraft accidents were linked to a person’s performance?

A

70%

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7
Q

Explain Clinical Psychology.

A

The study and application of psychological theory to help u understand, prevent and relieve psychologically based distress or dysfunction, while improving wellbeing and personal development.

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8
Q

What processes does experimental psychology (often studies in a laboratory) include?

A
  • Functions: Learning. Sensation. Perception. Human performance. Motivation. Memory. Language. Thinking and communication.
  • Physiological processes behind behaviours such as eating reading and problem solving
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9
Q

What is anthropometry?

A

The study of the dimensions and abilities of the human body.

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10
Q

What is the definition of computer science? What does it mean in the context of aviation?

A

Study of information and computation theory, and the tequniques for implementing and applying then in computer system.

Ensuring you have a comfortable and reliable workstation for documenting repairs.

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11
Q

How does cognitive science help engineers?

A

Understand how to help engineers manage high pressure situations so they do not impact their mental processes or quality of their work.

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12
Q

What does safety engineering ensure?

A

That a life critical system behaves as needed, even if the component fails.

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13
Q

How does organisational psychology help Maintenance supervisors?

A

To understand key factors that can enhance their work environment and productivity.
I.e. rewards and compensation

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14
Q

What do educational psychologists study?

A

How people learn, to derive educational content and materials based on this.

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15
Q

What is industrial engineering?

A

The organised approach to the study of work.
Example: Supervisors must set reasonable work standards that can be met and even exceeded.

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16
Q

What does the Human Factors ‘Dirty Dozen’ refer to?

A

12 of the most common human error preconditions or conditions that can cause accidents or incidents.

17
Q

Define Murphy’s law.

A

If something can go wrong, sooner or later it will go wrong.