Communication And Negotiation Flashcards
1
Q
How would you prepare for a negotiation?
A
- understand why there is a negotiation
- clarify the impact of the negotiation I.e importance of relationship
- define what is negotiable and what isn’t
- define and understand the ‘win-win’ and fall back positions
- estimate what the other parties ‘win-win’ and fall back position is
- find common ground
- prepare evidence to support my case
2
Q
What stages of a construction project might involve negotiations?
A
Tendering and procurement Agreeing variations Agreeing final accounts EOT Agreeing payment terms Loss and expense Contract sum adjustments
3
Q
What needs to be included in a loss and expense claim?
A
Main events that are relevant to the loss and expense and how they affected the works - chronological order
Reference the appropriate clause in the contract
4
Q
What are the four stages of negotiation?
A
- Preparation
- Exchange
- Bargain
- Agreement
