14. Accountability and Resonsibility

Question 1

Human failures at all levels of the Organization occur for one of four reasons: p189

Answer 1

Standards failure
Training failure
Leadership failure
Individual failure

Question 2

STANDARDS are unclear, impractical or nonexistent.

Answer 2

Standards failure

Question 3

Standards exist but are NOT KNOWN, or ways to achieve them are not known or are ignored.

Answer 3

Training failure

Question 4

Standards are known but are not followed.

Answer 4

Individual failure

Question 5

Standards are known but not enforced.

Answer 5

Leadership failure

Question 6

__ of __ leads to blame shifting, negative attitudes, retired on duty status, chronic complaining, sloppy or incomplete work, laziness, and myriad other damages. p196

Answer 6

Lack of accountablility