Quality Flashcards
The House of Quality is the colloquial term for _ _ _.
The House of Quality is the colloquial term for QUALITY FUNCTION DEPLOYMENT.
The first step in completing a House of Quality (QFD) analysis is to gather prioritised specifications from _________
The first step in completing a House of Quality (QFD) analysis is to gather prioritised specifications from CUSTOMERS
When completing a house of quality (QFD) the second step (after gathering customer and engineering specifications) is to map out the ____________ between these customers and engineering specifications.
When completing a house of quality (QFD) the second step (after gathering customer and engineering specifications) is to map out the RELATIONSHIPS between these customers and engineering specifications.
During house of quality (QFD) analyses, the ‘roof’ of the diagram helps to display _________ and ____________ between customer and engineering specifications.
During house of quality (QFD) analyses, the ‘roof’ of the diagram helps to display CONFLICTS and CORRELATIONS between customer and engineering specifications.
QFD (House of Quality) analyses use the ‘foundation’ section of the diagram to calculate the product of each customer and engineering specification weighting. This shows the most __________ specification points overall.
QFD (House of Quality) analyses use the ‘foundation’ section of the diagram to calculate the product of each customer and engineering specification weighting. This shows the most IMPORTANT specification points overall.
Is quality control done before, during or after manufacture?
-FWOS
After.
Why bother with quality checks?
-FWOS
Can charge more due to Product Loyalty from better products.
Easier to repair product.
What is CA-QC?
-FWOS
Computer Aided Quality Control.
What does TQM earn you?
-FWOS
The Kitemark.
What is the main downside of Quality Checks?
-FWOS
Cost.
