1.1.2 HR Policies and Procedures Flashcards
An objective specifies
what is to be done
A policy explains
how it is to be done
What are HR polices
standing plans that furnish broad guidelines and direct the thinking of managers about human resource issues
List the most common issues treated in HR polices
- Discipline problems, such as absenteeism,
insubordination, and inappropriate activity - Promotions, transfers, and layoffs
- Compensation, pay increases, and benefits
- Holidays, vacations, and sick leave
- Appropriate uses of technology
- Termination
Name the HR policies three major purposes
- to reassure employees they will be treated fairly and objectively
- to help managers make rapid and consistent decisions
- to give managers the confidence to resolve problems and defend their decisions
How does a HR department achieve the purposes of HR polices?
Human resource polices should be written and available for everyone to examine.
HR polices are typically formed under whose direction?
Top- level managers; however, since first-level supervisors are involved in administering these policies. Their input is useful in formulating new policies
-topics do most handbooks cover?
- A statement of welcome and an explanation of the handbooks purpose
- A brief history of the company and information about its products and services
- mission and vision statement
- policy statements
- information about recruitment, promotion, termination, and rehire polices
- compensation information, including employment classification, work hours, overtime, and pay procedures
- Workplace conduct rule, including procedures for addressing complaints and resolving disciplinary problems
- Information on paid time off, leaves of absence, holiday, and vacations
- Summary plans of benefits such as health insurance and retirement plans
- a description of opportunities for training and professional development
List the rules that are generally lawful to maintain when using employee handbooks
- Civility rules banning inappropriate conduct rude, condescending, discourteous, unbusinesslike, or otherwise socially unacceptable behavior; negative or disparaging comments about the company’s employees; offensive language; or disparaging post containing statement, photographs, videos, or audio or employees
- rules that prohibit employees from capturing photographs, video, recording conversations, phone calls, images, or company meetings without prior approval
- Rules against insubordination, non-cooperation, or on-the-job conduct that adversely affect operation
- Rules that prohibit disorderly, boisterous, or disruptive conduct
- Rules that protect confidential, proprietary, and customer -relate information or documents
- Rules against defamation and misrepresentation
- Rules against using employee logos or intellectual property
- Rules requiring authorization to speak for the company ( i.e. the news media)
- rules banning disloyalty, nepotism, or self-enrichment
List the rules warranting scrutiny from the NLRB
- Broad conflict-of-interest rules that do not specifically target fraud and self-enrichment
- Rules regarding disparagement or criticism of the employer
- Rules regulating use of the employer’s name
- Rules speaking in general to the media or third parties
- Rules banning off-duty conduct or participation in outside organizations
- Rules against making false or inaccurate statement
What should the company’s handbook contain?
Contain summary information about things employees need to know regarding their employment relationship with a company
How should the company handbook be written?
- written in a language that is generally understandable
- sets the right tone to reflect the organization’s culture
What is a policy manual?
A companies of all the policy decisions a company had made
Why do organizations have an obligation to follow their written polices?
When issues of fairness go to trail, courts expect organization to behave as they have promised in their policy statement
What is the most important purpose of an employee handbook?
- It provides a central information source explaining what employees need to know about their employment relationship
- Explains the history and culture of the organization to employees
