9.4 - Factors Affecting Performance Flashcards

1
Q

How are the ICAO requirements enforced in the UK

A

Air Navigation Order 2016 No 765, part 4

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2
Q

What are the two aspects to fitness and health before starting there job and once employed

A
  1. Pre employment disposition
  2. Day-to-day fitness and health before
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3
Q

What should you do if you notice substandard performance or unusual behaviour in a team members

A

Notify management so that appropriate support and counselling action can be taken

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4
Q

What common sense steps can you take to maintain their fitness

A
  1. Regular well balanced diet
  2. Regular exercise
  3. Stop smoking
  4. Minimise alcohol
  5. Be wary of medication effects
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5
Q

What forms of stress are brought on by a stressor

A
  1. Acute stress (intense but brief)
  2. Chronic stress (recurring or long term)
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6
Q

What are the stressors

A
  1. Physical
  2. Psychology
  3. Reactive
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7
Q

Possible signs of stress

A
  1. Physiological
  2. Health
  3. Behavioural
  4. Cognitive
  5. Subjective
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8
Q

What causes domestic stress

A

Typically major life changes at home

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9
Q

Why can engineers experience work related stress

A
  1. The task or job being undertaken
  2. General working environment
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10
Q

What are the two ways of managing stress

A
  1. Defence Strategies
  2. Coping Strategies
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11
Q

What are good stress management techniques

A
  1. Relaxation Methods
  2. Regular Sleep and Meals
  3. Regular Exercise
  4. Counselling
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12
Q

What are time pressures

A
  1. Actual pressures
  2. Perceived pressures
  3. Self imposed pressures
  4. Management contractual pressures
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13
Q

What are the driving forces for an engineer

A
  1. Deadlines imposed on them
  2. Their responsibility to meet safety requirements
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14
Q

What is the result of excessive time pressures

A

It compromises the quality of work and leads to more mistakes

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15
Q

What can time pressures lead to

A

Corner cutting practices

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16
Q

What should people in charge of deadlines consider

A
  1. Prioritising work
  2. Time available to carry out work
  3. Availability of personal
  4. Appropriate staff
  5. Spares availability
17
Q

If workload is subjective, how is it affected

A
  1. Nature of task
  2. The circumstances of the task performed
  3. The state of the employee
18
Q

When does Overload occur

A

At high levels of work load

19
Q

When does Underload occur

A

Low levels of work load

20
Q

What does lack of sleep lead to

A

Cumulative sleep deficit

21
Q

How can you reduce sleep deficit

A

Only by sleep

22
Q

What is the accepted rule of thumb for sleep

A

One hour of quality sleep is enough for 2 hours of activity

23
Q

How long is a circadian Rhythm

A

Approximately 25 hours

24
Q

What are the types of fatigue

A
  1. Psychological
  2. Subjective
25
What is psychological fatigue
The body’s need for replenishment and restoration
26
What is subjective fatigue
A person’s perception of how sleepy they feel
27
What is fatigue typically caused by
1. Delayed sleep 2. Sleep loss 3. De synchronisation or normal circadian rhythm 4. Concentrated periods of physical or mental stress
28
What is the most critical factor in fatigue related accidents
Time Since Awakening
29
What are the disadvantages of shift work
1. Working unsociable hours 2. Working when human performance is known to be poor 3. Problems caused by desynchronisation of normal rhythms
30
Why can longer shifts be a better option for completing a task
Less opportunity for human error by spreading over shifts
31
What is Article 13, para 8 of the Uk Air Navigation Order
Cannot use licence whilst under the influence
32
Since 2004, what is the legal blood/alcohol level for an engineer
80mg/100ml of blood
33
How long after drinking can you work
8 hours or longer if drinking heavily
34
When getting new medication. What is it wise to do
Take the first does 24 hrs before working
35
Can pep pills be used if you’re tired
Pep pills cannot be permitted if coffee is insufficient.