Estate Agents Act 2010 Flashcards

1
Q

for what kind of work will the Estate Agents Act apply to?

A

Estate Agency work

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2
Q

Regulation of Estate Agency Work and their respective fines [5]

A
  • No dual representation ; $25k, < 1yr
  • No referrals to moneylenders ; $25k, < 1 yr
  • No holding of transaction monies ; $10k, < 6 mths
  • Use of CEA symbols and representations ; $10k, <6mths
  • Display of estate agent card ; $10k, <6 mths
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3
Q

what are transaction monies? [2]

A

cash with regards to the

  • S&P of any property in Singapore and
  • lease of HDB
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4
Q

what are NOT transaction monies? [3 categories, 2,5,2 respectively]

A
  • S&P of all property (valuation fees, commission)
  • Private property rental (commission, valuation fee, stamp duty, monthly rental, monthly deposit)
  • HDB lease (stamp duty, commission)
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5
Q

when should the estate agent card be displayed and what info should be on it [4]?

A

EA card to be displayed at all times when carrying out estate agency work.

Card to include:

  • name and license number of EA
  • name and registration number of RES
  • image of RES
  • contact number / email of EA
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6
Q

what are the prescribed estate agency forms used for?

A

for residential properties in Singapore, based on an exclusive / non-exclusive basis

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7
Q

What kind of property is excluded from using the prescribed estate agency forms [4]?

A
  • Not located in Singapore
  • Developer sales
  • Commercial / industrial
  • Collective sale
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8
Q

what’s the difference between an exclusive and non-exclusive agreement?

A

E - 1 EA ; NE - more than 1 EA

E - owner not allowed to sell property themselves ; NE - only the agent who causes the property txn to go through will get the comms

E - valid for 3 months, renewable

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9
Q

how and on what should additional terms be written (for the estate agency agreement)

A

Separate pink paper, black ink, font size not smaller than printed

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10
Q

what is CEPCC under the Estate Agents Act?

A

Code of Ethics and Professional Client Care

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11
Q

under CEPCC, who are included under ‘clients’?

A

includes prospective clients / customers

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12
Q

what happens if CEPCC is violated/breached? [4]

A
  • face disciplinary action before a Disciplinary Committee (3-20 members)
  • financial penalties (max $200k/case for EA, $100k/case for RES ; CEA might impose
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13
Q

under CEPCC, what are the duties of the RES to avoid conflict of interest? [3]

A
  • to declare any potential conflict in writing
  • if unable to make a declaration, to withdraw/decline to act
  • not to accept any commission from third parties, or to disclose in advance in writing.
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14
Q

what are the steps under Dispute Resolution? [5]

A
  1. Investigate (by KEO)
  2. Negotiate
  3. Mediation
  4. Arbitration
  5. Litigation
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15
Q

how long does the seller have to reply whether they wish to mediate or arbitrate?

A

3 weeks

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16
Q

how long does the client have to decide on a centre for mediation/arbitration?

A

4 weeks

17
Q

what are the centres for mediation? [3]

A
  1. Consumers Association of Singapore
  2. Singapore Institute of Surveyors and Valuers
  3. Singapore Mediation Centre
18
Q

What are the centres for arbitration? [2]

A
  1. Singapore Institute of Surveyors and Valuers

2. Singapore Institute of Arbitrators

19
Q

how long should the EA retain documents for?

A

5 years

20
Q

Offences under Estate Agents Act and their penalties? [13]

A

$75k, < 3 years jail
- EA operating without license

$50k, < 2 years jail

  • Submitting false documents for grant, registration
  • Intentionally providing false info/statements
  • Refusing to provide info or to attend before an inspector
  • Obstructing any officer from carrying out their duties

$25k, < 1 year jail

  • RES operating without registration
  • EA employing non-registered RES ($2.5k/day)
  • RES operating without written agreement with EA ($2.5k/day)

$10k, < 1 year jail

  • Failure to notify CEA of change of address within 14 days ($1k/day)
  • Failure to give notice of certain events ($1k/day)
  • Failure to comply with any requisition by CEA
  • Providing false info to CEA upon requisition

$5k
- False representation that he/she is authorised to act for an EA