Becoming Culturally Competent

Question 1

TOP 10 WAYS to become culturally competent

Answer 1

1. Create an inclusive environment
2. Mindful and positive
3. Establish a partnership approach (allowing patient ownership)
4. Overcome communication barrier
5. Be mindful of body language
6. Understanding (ask if unsure)
7. Empathy (active listener)
8. Planning - know the barrier & demands
9. Support - offer choices
10. Follow up!! (helps avoid people falling in the cracks)

Question 2

Why do RT’s need to be culturally competent?

Answer 2

Helps us to meet a groups needs and understand the complex nature of culture & personal identity
- Service must promote understanding and respect

Question 3

Describe Ethnocentric orientation

Answer 3

Viewing the world from their own culture

1. Denial
2. Defense
3. Minimization

Question 4

What are the 3 components of ethnorelativism orientation?

Answer 4

1. Acceptance
2. Adaptation
3. Integration

Question 5

What are some things we should do to become more culturally competent?

Answer 5

• Ask questions
• Learn in our free time
• Willing to be wrong and learn
• Change perspective

Question 6

Where do our responsibilities come in?

Answer 6

When we treat someone, must be aware of our bias

• Shows up EVERYDAY
• Acknowledge and learn from our stereotypes and differences