what is business? Flashcards

1
Q

what is a business?

A

a business is an organization that exists to provide goods and services on a commercial basis to customers

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2
Q

goods

A

goods are physical or tangible products

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3
Q

services

A

services are intangible products

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4
Q

why businesses exist

A
create wealth
creates jobs
develop new products to benefit society
support other business, buying materials
provide a source of tax rev for gov
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5
Q

mission statement

A

sets out a business’s overall purpose to direct and stimulate the entire organization

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6
Q

a mission statement will focus on:

A

the organizations values
non-financial goals
benefits of the business to community or stakeholders
how consumers are to be satisfied

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7
Q

the relationship between missions and objectives

A

the objectives of a business will flow from the mission and aims. whereas a mission outlines the vision of the business in broad terms.

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8
Q

businesses set objectives to:

A

provide quantifiable steps to achieve aims
clarify direction of the business
measure success against targets
provide targets to motivate and reward employees
influence potential lenders/investors

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9
Q

SMART objectives

A
Specific
Measurable
Agreed
Realistic
Time-related
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