lect 3 and 4 c

Question 1

Incident Reporting

Why do it?

Answer 1

To inform relevant personnel, outside the immediate

clinical care team, of events of concern to enable …

Question 2

INCIDENT REPORTING INCLUDES

Answer 2

RISK MANAGEMENT
NOTIFICATION
QUALITY IMPROVEMENT
DATA COLLECTION

Question 3

Near miss:

Answer 3

an unsafe situation that is
indistinguishable from a preventable adverse
event except for the outcome. A patient is
exposed to a hazardous situation, but does not
experience harm either through luck or early
detection

Question 4

Sentinel event

Answer 4

A sentinel event is defined in the as an
unintended and unexpected event, related to the
quality of care and having caused death or
serious harm to the patient. All healthcare
organisations are mandated to report sentinel
events to the Healthcare

Question 5

Risk

Answer 5

“the effect of uncertainty on objectives

Question 6

effect

Answer 6

expected - positive and/or

negative

Question 7

Objectives

Answer 7

an have different aspects (such as financial, health
and safety, and environmental goals) and can apply at different
levels (such as strategic, organisation-wide, project, product,
and process level).

Question 8

Creating a Risk Score

Answer 8

Risk = consequence x likelihood

Question 9

consequence

Answer 9

outcome of an event

Question 10

likelihood

Answer 10

probabilty of an event

Question 11

LIKELIHOOD (Probability Categories)

Answer 11

Frequent (almost certain)
Is expected to occur again either immediately or within a short
period of time (likely to occur most weeks or months)
Probable (likely)
Will probably occur in most circumstances (several times a year)
Occasional (possible)
Probably will recur, might occur at some time (may happen
every 1 to 2 years)
Uncommon (unlikely)
Possibly will recur – could occur at some time in 2 to 5 years
Remote (rare)
Unlikely to recur – may occur only in exceptional circumstances
(may happen every 5 to 30 years)

Question 12

Types Of Risk

Answer 12

Mission
• Ethical
• Clinical
• Financial
• Operational
• Service
• Environmental
• Security
• Workforce /HR
• Reputation/Media
• Information Technology
• Legislative

Question 13

Legislative risk

Answer 13

OH&S
• Nurses Act
• Private Health Facilities Act
• Privacy

Question 14

BOARD RESPONSIBILITY

Answer 14

Risk Management Framework & Policy is approved regularly by the Board of
Directors

Question 15

The Risk Framework

Answer 15

• Understanding the Organisation & its context (Enterprise Risk Management)
• Risk Management Policy
• Risk Appetite
• Accountability / Governance of Risk Management
• Culture of Safety
• Integration into organisational processes (Integrated Risk Management)
• Resources
• Internal communication & reporting systems
• External communication & reporting systems

Question 16

Risk Strategies

Answer 16

• Culture of Safety
• Systems approach
• Incident Reporting (Risk Identification)
• Complaints handling (Risk Identification)
• Risk Register (Risk Identification & Risk Control)
• Specific Strategies (Risk Control)
• Insurance (Risk Transfer)
• Integrate risk

Question 17

PRIVACY

Answer 17

– Do you have the right to see that information

Question 18

CONFIDENTIALITY

Answer 18

Once I know the information I am bound to
keep that information confidential and only share with those who
need to know

Question 19

National Safety & Quality Standards

Answer 19

1 Clinical Governance
2 Partnering with Consumers
3 Preventing & Controlling Healthcare Associated Infection
4 Medication Safety
5 Comprehensive Care
6 Communicating for Safety
7 Blood Management
8 Recognising and Responding to Acute Deterioration

Question 20

linical Care Standards

Each Clinical Care Standard

Answer 20

Helps people to know what care to expect for a particular clinical
condition, helps them make informed decisions about treatment
in collaboration with their health professional
• Provides guidance to health professionals so they can deliver
quality care and have informed discussions about treatment
options with their patients
• Sets out the components of care that health services can use to
guide practice and monitor improvement in their hospitals and
other services where the Clinical Care Standard is applicable