Dissertation Articles Flashcards
1
Q
Geddes and Callister (2007)
A
Dual Threshold Model of Anger in Organizations - which involves an expression threshold which is crossed when individuals communicate rather than suppress anger and an impropriety threshold which is crossed if expressed anger violates organizational emotion display norms. Asserts that observer’s judgments and reactions help determine whether anger results in more negative or positive outcomes. Expressed anger falling between expression and impropriety thresholds leads to more positive outcomes whereas suppressed anger and deviant anger are associated with more negative outcomes.
