Part 4

Question 1

A tool used to ensure that every team member knows which items will be discussed or worked on during a meeting is called a(n) ________.

A. Action plan
B. Flow chart
C. Dashboard
D. Agenda

Answer 1

Agenda

Question 2

A team organized in the HIM department to look at errors in the release of information process would be considered a _________.

A. Functional team
B. Rapid improvement team
C. TQM team
D. Cross-functional team

Answer 2

Functional team

Question 3

A PI team was meeting to discuss the post-operative infection rate issues. Sue was assigned by the PI team leader to monitor the meeting agenda and watch the clock for adherence to the schedule. In what capacity is Sue serving during this meeting for the PI team?

A. Team Recorder
B. Team Timekeeper
C. Team Facilitator
D. Team Scribe

Answer 3

Team Timekeeper

Question 4

This type of data is also called ranked data and expresses the comparative evaluation of various characteristics or entities, and relative assessment of each, to a class according to a set of criteria:

A. Continuous data
B. Discrete data
C. Nominal data
D. Ordinal data

Answer 4

Ordinal data

Question 5

Which of the following types of data are numerical values that represent whole numbers?

A. Ordinal data
B. Discrete data
C. Nominal data
D. Continuous data

Answer 5

Discrete data

Question 6

Which of the following types of data assumes an infinite number of possible values in measurements that have decimal values as possibilities?

A. Ordinal data
B. Discrete data
C. Nominal data
D. Continuous data

Answer 6

Continuous data

Question 7

Which of the following is a data display tool used to display discrete categories?

A. Pie Chart
B. Line Chart
C. Histogram
D. Bar Graph

Answer 7

Bar Graph

Question 8

Which of the following is a data display tool used to show the relationship of each part to the whole?

A. Pie Chart
B. Line Chart
C. Histogram
D. Bar Graph

Answer 8

Pie Chart

Question 9

In a patient satisfaction survey, patients are asked to rate their level of satisfaction with the healthcare organization, from 1 to 5. This type of method is called?

A. Likert scale
B. Continuous data
C. Count data
D. Sliding scale

Answer 9

Likert scale

Question 10

Western State Medical Center is trying to determine how their instances of medication errors compare to other medical center of similar size in the region. They use available data to make this comparison and determine that their rate of medication errors is below the other medical centers in the region. What does this comparison exemplify?

A. Relative frequency
B. External benchmarking
C. Ordinal data
D. Continuous data

Answer 10

External benchmarking