Risk management

Question 1

Treating risk

Answer 1

• Risk management plan
• Additional training of staff
• Develop a checklist to remind all staff of what aspects to take note of at a property

Question 2

Monitoring risk

Answer 2

• Checklists
• Risk audits
• Team meetings
• Client and customer surveys

Question 3

Specialist advice

Answer 3

• We are not financial advisers or insurance people

- We refer to specialists