Organisational Risk Management

Question 1

Define “Risk”

Answer 1

The effect of UNCERTAINTY on objectives

Question 2

What is the difference between a Threat or hazard and a Risk?

Answer 2

A threat or hazard is known.

Question 3

List the four risk types in our organisation

Answer 3

Strategic Portfolio Corporate Operational

Question 4

How might a Strategic risk impact?

Answer 4

Impacts our ability to achieve “Our Business”

Question 5

Who oversees Corporate Risks?

Answer 5

Governance Groups

Question 6

What level of organisational risk affects day to day objectives?

Answer 6

Operational Risk.

Question 7

What are the five steps in the process of managing risk?

Answer 7

1: Establish Context (internal or External?) 2: Identify the risk: (ad hoc; risk workshop etc) 3: Analyse risk impact: Use risk matrix (likelyhood v Consequence) 4: Evaluate: Act, Monitor or Accept then acknowledge. 5: Take action: If risk not managed, then you must take action (escalate).

Question 8

What is the “first line of defence” in risk management?

Answer 8

All police personel

Question 9

Who is the second line of risk management defence?

Answer 9

Management processes (Service centres; PNHQ)

Question 10

Internal audit and assurance sit where in the “lines of defence”?

Answer 10

Third line of defence. They verify or certify that controls are operating.

Question 11

What are the four possible outcomes to when dealing with risk evaluation?

Answer 11

Act Monitor Accept Acknowledge effective management is achieved

Question 12

Once a risk evaluation is completed, what two options do you have?

Answer 12

Acknowledge the risk or Escalate.

Question 13

Why do we need to know about Health and safety? (3)

Answer 13

1. Legal, It’s law
2. Ethical. Looking after people is right thing to do
3. Our Business - good health and safety is good business. Vision; Safest Country. Goal; Safe homes, streets and communities and safe workplace

Question 14

What does Health and Safety at Work Act (HSWA) define health as?

Answer 14

both physical and mental. Not just physical injury or illness

Question 15

What does S 36 Primary Duty of Care HSWA state?

Answer 15

Police has primary duty of care

Polcie must ensure as far as RESONABLY PRACTICABLE

Health and safety of:

• Police employees (sworn/non-sworn)
• Other workers it influences (maintance, cleaning, SAR, Contractors, consultants, temporary staff)
• Others who could be put at risk by our work (detainees, general public)

Question 16

What is the work environment?

Answer 16

physical and psychological work environment. Duty of care applies wherever Polcie working. ie vehicles, custody areas, offices, peoples homes, courts, streets.

Question 17

Must do whats reasonably Practicable to ensure health and safety of yourself, people and others. What are the two parts to Reasonably Practicable

Answer 17

1. Consider whatspossible in your circumstances to ensure health and safety
2. Of possible actions, consider what’s reasonable to do in your cirsumstances

Question 18

What three questions should you ask self to determine what is reasonably practicable?

Answer 18

1. How likely is risk and how severe would relulting harm be? The more severe or likely the more measures must be put in place.
2. What do you know, or should reasonably know, about the hazard/risk and ways of eliminating/minimising it?
3. What control measures are available and how suitable are they?

Question 19

There may be multiple control measures to minimise risk.

Explain the Hierarchy of Controls according to their effectiveness? (5)

Answer 19

Most effective to least effective:

1. Elimination (physically remove the hazard)
2. Substitution (Replace the hazard)
3. Engineering Controls (Isolate people from the hazard)
4. Administrative Controls (Change the way people work)
5. PPE (Protect worker with protective equirpment)

Question 20

What is the final step/consideration when considering control measures?

Answer 20

Are the costs associated with eliminating/minimising risks grossly dissproportionate to the risk.

Cost can only be a reason if it is grossly disproportionate to the risk

Question 21

What should you do regarding risk for planned events?

Answer 21

Durign planning phase compile a written risk assessment identifying controls to eliminate or minimise them.

Should be understood by all participants

Question 22

What about risk in dynamic events?

Answer 22

Use TENR. However TENR is not a good substitue for good planning

Question 23

1. What should every person joining the Police or transfering to a new station have done and whose responsibility is this?

Answer 23

A Health and Safety workplace induciton. Covers Workplace safety, Fire emergency protocol, how to report incidents and hazards.

It is the supervisors responsibiliy to ensure this is done.

Question 24

If supervisor can’t resolve a H&S issue then who should be the first point of call?

Answer 24

Health and Safety Representatives

Question 25

1. What is a near miss?
2. What does it include?

Answer 25

1. Unplanned or unexpected event occuring as a result of Police work

Under slightly different circumstances could have resulted in harm to a person.

1. ‘Loss only’ incidents where damage to police propoerty but no harm to people.

Question 26

What must a supervisor do with all near misses

Answer 26

Health and safety review to ascertain system level causes (root causes) to put in place appropriate preventative controls to prevent repeat of incident.

Question 27

Do health and safety reviews assign blame?

Answer 27

No assiging blame is not part of a health and safety review.

Question 28

What events must be notified to worksafe? (4)

Answer 28

1. Admited to hospital (getting a bed, not as an outpatient)
2. Serious head injuries
3. Loss of consciousness
4. Certain near misses with potential for deah or serious injury

Question 29

Why should we notify Worksafe

Answer 29

• Lets Government focus on preventions resources on areas of most need
• ensures polic held to account and act within the law… we don’t break the law to enforce the law

Question 30

Who is exempt?

Answer 30

• NZDF on active Ops
• SIS/GCSB in some activities

Question 31

Do you need to report near misses and injuries relating to others as a result of our work activity?

Answer 31

Yes. Ie: serious injury as a result of vehicle pursuit or detainee in custody. Seek advice from H&S advisor. DCC or NCCC can make notification out of work hours

Question 32

Who is rsponsible for H&S induction and monitoring of

• fixed term employees
• Consultants and professional service providers

Answer 32

The hiring manager.

Question 33

What are the three core elements of the framework for managing contractors and thrid party organisiations

Answer 33

1. leadership and accountablility
2. Engagement
3. Health and safety management process