A-level Business Paper 1 Flashcards

Flash card according to 2022 advanced info

1
Q

What is a private sector? examples?
What is the public sector? examples?

A

They are owned by a private individual eg sole traders , ASDA, John and Lewis.
They are owned by the government and aim to provide services to the public eg NHS

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2
Q

What are the aims and objectives of a non-profit business? examples?

A

business such as the red cross disperse money from donations internationally

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3
Q

What are limited and unlimited liabilities? give an ad and dis of both

A

advantage- Limited liability mean the are not responsible for the deps of the business, this means that it is a less of a finacial risk further more decisons dont have to be made by the investor so there is less stress
however share holder can lose the money that they invested into the business, this may be caused by the product not having as much sucess or demand as expected, short termisum may also affect this
Disadvantage- unlimited liabilities means that the owner and the business is seen as one under the law as a result the business debts becomes the owners debts leading to selling their houses eg sole traders further more small business are more likly to have unlimited liabities and the percentage of small business that close within the first year are 60% so it is a huge finacial risk
howerver the owner would have full control over the business and be able to mold the business the way he want and with maybe his principles or objectives such as useing recyclble material unlike share holders constant focus on profit

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4
Q

what are sole traders? what are the advantages and disadvantages of being one?

A

They are individuals who are self-employed and trade under his or her name
Freedom and control of decision making of business and The owner is entitled to all the profit made by the business as the owner doesn’t need to share it with shareholders this suggests they can decide whether he or she wants to keep the profit as savings or put it back into the business to further expand the business
however risky as no one to share the unlimited liabilities with so incase of debt the owner can’t share the debt the stress of a declining business can affect a person’s mental health further more all decisions made by the owner are stressful or overwhelming
sole trades have access to limited sources of finance as sole traders are seen as high risk this suggest they have to show constant levls of profit or they may not get the full amount

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5
Q

what is the difference between private limited and public limited companies?

A

private limited company(LTD) cant sell shares to the public, the business is usually owned by family members, making it less risky and all the share holders has to agree to sell shares
public limited company (PLC) can sell their shares to the public, so they can raise capital quicker duse to the stock exchange however the finances are made public so competitors can see how well the business is doing

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6
Q

what is share capital?

A

amount of money gained from selling shares

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7
Q

what is market capitalization?

A

total value of the shares of a business

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8
Q

what are dividends

A

A dividend is a distribution of profits by a corporation to its shareholders

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9
Q

what is the role of share holder and why do they invest

A

Shareholders invest in a company by purchasing shares, each of which represents a certain percentage of the business. In return for owning shares, members are entitled to vote on significant decisions and receive a portion of any profit generated by the business.
they are involved in finacial stupport and decision making according to their shares

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10
Q

what are shares
what influences share prices

A

corporation’s assets and profits equal to how much stock they own. Units of stock are called “shares.”
the share price is determined by the demand and if more people want to sell their shares then the demand goes down furthermore the if the overall performance of the business id high there would higher dividends so higher demand eg if belief of high future performance or a takeover

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11
Q

what are the mission objective and a private sector public sector sole trader public limited company

A

private sector -maximize profit
public sector - provide eservices for the public
sole trader - may be market penetration(enter the market) create a USP or give the product at lower prices to gain a completive advantage as most business (60%) fail within the first 3 years from the launch of their product by larger business that dominated the market further more they have low amounts of budgets and recourses to be completive

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12
Q

what are the market conditions that may influence cost and demand?

A

political factors such as an increase in interest rates or reduce or increase taxes so the public has less or more disposable income and increasing or reducing the demand for products this may lead to the business reducing prices whiuch may result in an increased cost furthermore this may not affect necessities and have a larger impact on luxury items such as rolls Royce
new technology may mean the business such as Samsung may be force to develop their product due to competitors such as Apple who have developed and innovated face id so they can still be competitive and to gain more market share however this may lead to and increase i cost due to research and development but may result in getting a new innovative USP

seasonal products such as a Christmas trees maybe have higher demand during the December period than in the rest of the year, this means the business would pre-order higher stocks of raw materials and employ more staff to cope with the demand, as a result, they can reduce the prices after the seasonal period to extend the number of products

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13
Q

name and explain 2 or more external factors and how they can affect a business

A

can be political, environmental or social
competition- a competitor entering the market or launching a new product may mean that there may be a decrease in the demand for their product as they provide better prices or the product itself is more desirable for the competitor which would lead to an increase in demand and gain market share further more it may cause the business to spend more on advertising and promotion however if it is a market dominated by two or more business a new business mat find it harder to enter it or survive eg mc Donald’s and burger king provides similar products with similar products and it would be hard for a new business to compete and gain market share from them eg Tesco experienced a fall in demand due to Aldi and lidis low price

new technological advancements may mean they can improve the product to make it more efficient over the long-term as the development (r and d) and implementation of the new product may be expensive but can improve the efficiency and overall unite cost per product however it may mean redundancy damaging their reputation of employees furthermore they can implement it into the product itself such as a car with the better sound system or larger factors such as the better engine to improve speed this may lead to an overall improvement of customer satisfaction
legislation changes such as new safe rules and regulations may mean that the business needs to apply new processes or employ new staff to ensure the safety requirements are met this may lead to an increase in cost however this can mean there is a better reputation for the business increasing demand

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14
Q

what is the difference between intuitive and scientific decision making? what are the advantages and disadvantages of both

A

making decisions scientifically means the decisions are based on data this means and an inexperienced leader may use data to make decisions due to the lack of experience this suggests they are less likely to make expensive mistakes that can damage the business reputation however collecting and analysing the data can be costly and time-consuming this suggests they would have to employ skilled people to interpret and help the leader finalise on a decision this means that slow decision making can be more harmful as they won’t be able to respond to changes quickly enough unlike their competitors furthermore if the data is not up-to-date, biased or unreliable it can mislead the business and the leader can make the wrong decision
intuitive decision making is based on a hunch or gut feeling the success of the decision made may depend upon the experience the leader or manager has in the field and whether they had to deal with similar problems in the past furthermore intuitive decisions are quicker however people can still make mistakes and some may say such desion making is illogic

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15
Q

what influences decision making?

A

the amount of risk the business is willing to take
the amount of reward the business might achieve eg higher profit or production
the amount of uncertainty when making decisions making scientific can reduce uncertainty
opportunity cost. it is the idea that the time and money spend on one thing means that they have to give up something that could have benefited the business more
mission /ethics /external factors/resources available

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16
Q

what is a decision tree what are the advantages and disadvantages?

A

decision trees are flow charts that show the different decision alternatives and possible outcomes
they set out the problem clearly and encourage a logical approach furthermore Useful when similar scenarios have occurred as the management has more experience to make the probabilities
however, the Constantly changing nature of a business eg the covid pandemic
probabilities may have a bias as managers are encouraged to make them so they may not be accurate

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17
Q

what are stakeholders? give examples of stakeholder needs and how do they impact a business’s decision making?

A

everyone or groups of people affected by a business are called stakeholders they can be customers who want quality and low prices not meeting the customer needs may mean that there would be a decrease in customer loyalty and demand for their product furthermore low quality can affect the brand image leading to customers finding other alternative competitors with better products or with cheaper prices
stakeholders who want higher profits and dividends this may lead to less of the retained profit to be put back into the business limiting the many factors such as being able to keep up with the competition due to the lack of financial support in innovation and keeping up with the market’s technology such online streaming and may lead to the prices of the products to be higher furthermore it can lead to short-termisum this is when the business is fou=cused on short term profits instead of long term investments in the business
it may be employees with better training better working environment or higher wages such support can be costly for the business however they can help motivate the employees leading to higher productivity and effectively increasing the retained profit furthermore it can improve the reputation of the business this means more skilled worker would be interested in working there, as a result, they could improve the overall workforce as they could bring new innovative ideas that can eventually help the business and productivity however a business may need to make decisions and prioritise which stakeholder to concentrate on depending on the importance of meeting customer needs or how workforce dependent the business is or if they mainly use machinery to make product how much the stakeholder help the in funding different projects

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18
Q

why set market objectives? what can they be, give examples?

A

Increasing sales volume or sales growth means increased demand over period they can do this by being innovative reducing costs taking care of customer needs to attract and gain more customer loyaty and repeat purchase
markets objectives could also be to increase market share or market size this suggests they could aim to get 10% higher market shar by next year as a result they could see how well they are doing compared to their competitiors consequently this means that they would have to focus on providing better customer service for a growing market they would have to show the customers why their product is better this can be through price or quality depending on wheather it is a luxury item or a nessesity and teir target customer

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19
Q

what are some external and internal influences on marketing objectives?

A

some of the internal factors that may influence the marketing objective may be whether the objective allies with the corporate objective this suggests that MO helps the business achieve its overall goal for example a small business may want to increase profit or gain market share, as a result, they could reduce prices to increase demand and earn higher profits furthermore the MO should be within the financial budget set for marketing this may mean the amount of retained profits or the share capital for a plc and maybe the amount of dividend a shareholder requires may determine the level at which a business may be able to grow
some external factors may include in deciding marketing objectives may be the economic state for example during a boom a business can increase prices due to customers having a higher level of disposable income ess essay for a luxury business such as Rolex however during a recession reducing the prices more than their competitors may mean they can get higher demand and market share furthermore another factor that may influence MOis new technology this suggests that a business who uses that new technology whether it s to innovate the product of the production to make it more efficient it can give a competitive advantage and may help create a USP for the business leading to an increase in demand and market share

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20
Q

what is price and income elasticity of demand

A

how much the price or income affect the demand
(not in adv)

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21
Q

give a definition of segment target and position

A

segment is to divide the market into groups eg age
income or place
target -a niche (Rolex) or mass-market (supermarkets)
position-how to LEAVE IMPRESSION OR WHAT MAKE PRODUCT BETTER TO COMPETE

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22
Q

give a definition of mass and nice market and why would a business target a mass or niche market

A

niche focus on a small number of customers eg the rich rolls Royce
mass focus on a wide range of customers eg cococla

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23
Q

why is positioning important after targeting a market and what influences it?

A

the current set of the market eg the competition the amount of market share owned by them whether it’s har to enter it due to the heavy loyalty of customers to competitors

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24
Q

what are the 7 different marketing mix

A

price place promotion product process planet people

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25
Q

what influences of the marketing mix

A

competition price/ product
type of business-place
process- customer service

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26
Q

why would a business choose to change its marketing mix

A

new technology
competition
economic changes

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27
Q

what is a product portfolio with examples and why is it important

A

A product portfolio is the complete collection of products or services that a business sells diversification

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28
Q

what is the Bostons matrix used for and explain each section shown for a products

A

star- high market share and growth
cow high market growth low market share
question mark- low market share low market growth
dog-low market share high market growth

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29
Q

name and explain each section of a life cycle

A

introduction growth maturity and decline

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30
Q

how can extension strategies and product development be important?

A

improving or redesigning can prolong the life cycle it can provide new innovative ideas for the next project

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31
Q

what is price skimming and price penetration

A

price skimming is when a product is sold for a high price due to high-quality innovative idea or use so customers are willing to pay for it
price penetration is when a product is introduced with low prices to attract customers and gain market share

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32
Q

advantages of digital advertisement

A

it’s cheaper and can make use of viral marketing and target marketing

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33
Q

why is a multi-channel distribution

A

they sell their product through online and in stores

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34
Q

why might a business choose people process and physical environment

A

people= services
process= technology
physical environment = aesthetics

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35
Q

why is capacity important in a business

A

because it helps give a competitive advantage as they can meet customer needs during times of high demand as a result gain customer loyalty however 100% capacity may be bad as they may not produce the products at standard quality

36
Q

how to improve efficiency and labour productivity why its important and drawbacks of improving it

A

productivity is the amount of units or products they produce in a given amount of time it can be improved through training new technology or motivating the staff however new technology may mean there is less work to do employees feel like there is not much to do as result they become bored as result productivity decreases
efficient is to reduce waste consequently reducing cost per unite this can be done through lean production consequently this means that a busniess could implemt a just in time stytem(JIT) this means the raw materials are ordered according to the demand so that the lest amount of stock is kept this may reduce fixed cost of warehouses used for storage however during a sudden high demand situation the suppliers have to be very dependable to deliver the product on time and with the same standard of q

37
Q

what is labour intensive and capital intensive process adv and dis

A

capital intensive production suggests that the production is mainly machinery and fewer workers this consequently means that it can reduce cost and waste it is more efficient and produces quicker and with better quality however the inital cost and the cost of maintenance can be very high
labour intensive is when business the main workforce consists of workers and less machinery this means that the employees can create a culture unlike machines within the business from which other employees may want to be employed at the particular business due to the culture instead of it being a very isolated job surrounded by machinery it is also the cheaper option for a business however employees are harder to manage and may need supervisors and employees take holidays with can increase the cost

38
Q

why quality is important why is poor quality bad

A

quality can create a good reputation for the business it can give the business a brand image this means that they can create users using this consequently this means that the customer loyalty and repeat purchase will increase as a result the profit and sales increase advantages include reduce complained products and waste and less need for promotion however high quality may mean that the cost per unite is very high and if the business does not achieve high demand it can lead to the business not reaching break-even

39
Q

what are the different methods to improve quality explain

A

quality assurance is when employees check their own work reduce errors to be made in the first place this can empower employees and can motivate them as they are more involved and engaged however this requires training which can be expensive
quality control checks if the raw materials are up to standards
kaizen is when employees improve their work slightly over time same advantages as quality assurance but quick change may be needed for the quality

40
Q

what is finical and cash flow objectives

A

finical goals eg increase 10 % within next three years
cash-flow objective these are st when there are problems within cash flow eg if the large payment to invest new computer it can disrupt the cash flow or if they don’t ask for payments from customer quick enough to pay the suppliers etc

41
Q

how to find gross profit operating profit and profit of the year how to find margins of them

A

gross profit is sales revenue - the cost of sales
operating profit please revenue -cost-operating cost
profits-costs of the year including tax google it

margins =divide by sales revenue times 100

42
Q

how can a business improve cash flow

A

overdrafts can be used when a business needs higher inflows of finance but over the long term interest rates can make it expensive
increase time taken to pay suppliers or reduce the time needed for customers to pay back the business this can after both relations with customers and suppliers
dept factoring a business pays dept bust keeps a percentage of what needs to be paid back

43
Q

what are the three different types of budget what are the benefits

A

income budget
expenditure budget
profit budget
budgets can be useful as a business can see whether they have an adverse or favourable result consequently they can make sudden finical and cashflow objectives that can control the cash flow and avoid disasters through overdrafts or debt factoring

44
Q

what is a variance in budgeting

A

favourable is profit can indicate more sales than expected the business can respond to this by increasing the budget snd capitalising on that product by being innovative or improving production to meet the demand
adverse is not profit they need to reduce cost this can be done by either reducing cost to increase demand or reducing prices of raw material from suppliers by bulk buying or economies of scale

45
Q

what is break-even what is the margins of safety

A

break even is the number of sales a business needs to cover its cost
the margin of safety is the actual output -beak even

46
Q

name two internal and external sources of finance

A

internal
retained profit is the profit the business has through sales and investments so there is no interest to be paid however shareholders may want dividends soo they may be against it
rationalisation selling assets however the assets may be useful in future
external
overdraft when the bank allows it to go negative but there is high-interest rate however it is very flexible and easier than a loan
dept factoring is business pays your loan but keeps a percentage

47
Q

what is share capital and venture capital?

A

share capital is money from selling shares this can bring the experience of the new shareholder to the business however the owner loses control of the business
venture capital is when investors invest in a business that may have potential this means that for a percentage you get advice and can use their resources

48
Q

what is labour productivity equation why its important how to increase it

A

labour productivity= /output per period no of employees
can be increased by motivating them giving them bonus crafting a good working environment such as making sure there is an equal culture where everyone is involved etc

49
Q

what is labour turnover or retention what are the causes

A

is the amount of employees that leave or stay at the business this can be due to external factors such as the business’s need to reduce costs causing redundancies or due to the workplace being less motivation
a high turnover can cause a bad reputation in the working environment of the business this can affect future skilled employees’ applying there

50
Q

what is a tall or short organisational structure

A

tall has more chains of command there may be communication problems for employees a short may have portables as it

51
Q

what are centralised and decentralised

A

centralised means that the decisions are made top or the headquarters of the business the employees have little say in the decisions made this can be seen a demotivating as the employees are not used for their perhaps good decision-making skills however the top of the higher archy may consist of people with higher experience so a business can put in more trust about a decision unlike if the workers were given power
decentralised is mostly used internationally it can motivate employees but lack of experience can be damaging for a business

52
Q

what is HR planing

A

is when the business assesses the number of employees needed according to the number of skills needed to help the business eg new technology means the new employee is needed
redeployment move employee from one job role to another

53
Q

mallows hierarchy of needs when to talk about it

A

use if when talking about employees self-actualisation
self-esteem
social needs
safety
physical needs

54
Q

two factors of henzbers theory

A

hygiene and motivation

55
Q

what influences the mission and objectives of a business

A

short termisum means that shareholders pressure the business to create profit instead of focusing on long term goals to get higher dividends
external factors such as the economy or the customer’s priority of how well the environment is taken care of may impact the objectives of the business or new technology

56
Q

what are strategic decisions and functional decisions

A

strategic decisions are long terms developed to achieve the objectives of the business
functional is changes in each department which will help to implement the overall strategy

57
Q

what is swot analysis

A

is looks at the strengths and opportunities weaknesses and threats of the business, as a result, they can take advantage of their strength eg they have a good location or can capitalise on low prices that can give them a competitive advantage they can also respond to threats and weakness quicker however the different factors are not prioritised so the business may be confused on what to concentrate one

58
Q

what is the equation for the current ration how to use it t analyse the finial data

A

current ratio=current assets /current liabilities
the value must be higher than 1.5

59
Q

return of capital employed and inventory turn over

A

operating profit / equity + concurrent liabilities
cost of sale /cost of average stock held

60
Q

payable days and receivables days

A

payable no of the day it takes to pay suppliers
payable/sales revenue
receivables no of days it takes for the business to collect the payment owed by their customers
receivables/sales revenue

61
Q

gearing ratio

A

it shows what percentage of the business is long term dept eg 25 to 50 per cent is standard
non current liability / equity + non current liabilities
high gearing may mean they expect the business to be at a growth phase and shareholders may expect higher dividends using the long term debt borrowed but if unable to pay back it can cause the business to be bankrupt

62
Q

what are core competencies

A

it is the unique feature of the business that allows the business to be competitive ed USP

63
Q

what is kaplan and nortons balance score card model and ellington’s triple bottom line

A

it looks at customer finance internal business processes and learning and growth
Elkington’s triple bottom line focus on profit people and the planet

64
Q

what influences the marketing strategy of a product or market

A

the market may depend upon the level of competition or external factors such as social and political factors or the resources they have available
product may depend upon how well they researched an developed the product to create an innovate produce with use which gives competitive advance as the customer are more attracted to their product

65
Q

explain how Ansoff’s matrix is used to decide growth strategies

A

market penetration means existing market and developing existing product
product development existing market new product
market development of existing products in newmarket
diversification of new products and market

66
Q

what is strategic positioning

A

cost advantage sell the product at a lower price
or product differentiation gives the customer a product that is different and better than its competitors

67
Q

what are poter three generic strategies to gain competitive advance and what is bowman strategic clock

A

reduce costs
higher quality products with usp
focus on a niche market
is how the price compared to the added value

68
Q

what are the following economies of scale economies of scope diseconomies of scale and retrenchment

A

economies of scale are when the improved experience helps the business increase productivity and reduce costs per unit
economies of scope are reduced in cost due to diversification as they already have the production for the product and have brand loyalty eg Cadbury has a different type of chocolate
dis economies of scale are when production increases the cost increases as larger business are harder to manage
retrenchment includes reducing jobs output delayering etc to reduce cost could be due to low demand

69
Q

what is over trading and synergy

A

overtrading is when a business grows beyond its capability to support the growth
synergy is merges

70
Q

explain griener model of growth

A

example include leadership crisis control crisis or red tape

71
Q

why is digital technology important

A

a business can use the technology to create innovate product this means that they can get a competitive advance this then mean there may be increase in customer loyalty and repeat purchases as a result the business can gain higher market share and phave the power to determine prices as they are the market leader with most market share

72
Q

name 2 internal and external changes

A

internal
leadership change
business growth ge international
external
new technology
new environmental and legislation changes

73
Q

what is incremental and disruptive change

A

incremental is when ther is a strategic plan in place to minimise the disruption
while disruptive is a sudden change could be due to a pandemic such as covld

74
Q

lewis force field analysis

A

can help make a decision for the business however the values or accuracy of the result may depend upon the experience of the managers who ordered the pros and cons of the force f

75
Q

lewis force field analysis

A

can help make a decision for the business however the values or accuracy of the result may depend upon the experience of the managers who ordered the pros and cons of the force f

76
Q

what is restructuring and delayering

A

restructuring is changing the organisational structure to increase efficiency and decision making
delayering is removing a part within the hierarchy this can reduce cost and improve communication

77
Q

difference between mechanistic and organic structure

A

mechanistic tall centralised structure withs specialise employees
organic structure decentralised flat structure

78
Q

why is a flexible employment important

A

contracts such as zero-hours allow a business to respond to changes quicker such as high levels of demand

79
Q

what are some of Kotter and Schlesinger resistance to change and how to over come them

A

resistance may be due to self-interest to misunderstanding this may be over com through manipulation or through education and communication

80
Q

how does leadership communication impact strategic implementation

A

the leader would delegate and make sure the change happens smoothly they would have a car vision and be a role model to their employees
communication is important in implementing a strategy as the ideas should be clear to all staff so they know what going on and feel involved otherwise it may reduce productivity due to low morale

81
Q

how dose organisational structure impact strategic implementation

A

there are 4 different organisation structures according to the strategy
functional -functional groups
product-based-each product works independently
matrix-functional area work together for different projects
regional-based off of place

82
Q

how to find critical path analysis using network analysis what are the advantages and disadvantages

A

it helps with time management and help revise the resources available it also helps manager decision making however the data is an estimate and external event may cause changes

83
Q

why is strategic descison making and implementing strategy difficult

A

the external and internal environment there is the uncertainty of natural disaster or lack of resources
there may be a miscommunication with the strategy or the organisational change cause problems in culture

84
Q

planned and emergent strategy

A

“planned strategy” (the intended strategy which is determined by a formal strategic planning process) and “emergent strategy” (the strategy that actually happens as a business responds to changes in its external environment).

85
Q

what is strategic drift

A

the strategy becomes less and less relevant to helping the business this may be due to a technological change to appoint where the strategy is no longer nr=esassary