A-level Business Studies Lesson 26 (3.4.5 L1)

Question 1

Mass customisation

Answer 1

Offering individually tailored goods or services to customers on a large scale.

Question 2

Producing to order

Answer 2

A strategy in which a business only manufactures a product once in order for that product has been received from a customer. It is often better known as build to order or make to order.

Question 3

Part-time workers

Answer 3

Permanent employees who work a limited number of hours, such as 15 hours per week, in comparison to full-time employees, who are likely to work between 37 and 40 hours per week.

Question 4

Temporary workers

Answer 4

People whose employment is subject to a time limit, such as 6 months from the date of appointment or until the completion of a certain project.

Question 5

Outsourcing

Answer 5

The transfer of activities, which were previously conducted in-house, to a third party, outside of the business.

Question 6

Offshoring

Answer 6

Used to describe outsourcing/ subcontracting when the activity being transferred takes place in a different country to the contracting company.