A Types of travel and tourism

Question 1

what is tourism?

Answer 1

a trip away from home for one night or more.

Question 2

what is domestic tourism

Answer 2

taking holidays and trips inside your country of residence.

Question 3

What is inbound travel?

Answer 3

Visitors from overseas coming into the country

Inbound travel refers to tourists entering a country, contributing to the local economy.

Question 4

What is outbound travel?

Answer 4

Tourists leaving their country of residence to travel to another country

Outbound travel involves residents traveling abroad for various purposes.

Question 5

Define leisure travel.

Answer 5

Travelling for pleasure, enjoyment, relaxation or special interests

Leisure travel encompasses various activities that are not work-related.

Question 6

What are some examples of leisure travel?

Answer 6

• Short breaks
• Holidays
• Special events

Leisure travel includes a variety of experiences aimed at enjoyment.

Question 7

What is corporate travel?

Answer 7

Associated with work or job but it will take place away from the usual place of work

Corporate travel can include meetings, conferences, and other work-related activities.

Question 8

List some activities included in corporate travel.

Answer 8

• Meetings
• Conferences
• Exhibitions
• Training
• Short-term work contracts
• Incentive travel

Corporate travel often involves a range of professional engagements.

Question 9

What is specialist travel?

Answer 9

Linked with the purpose of travel, usually a hobby, sport, interest, or specific customer needs

Specialist travel focuses on niche markets and specific interests.

Question 10

Give examples of specialist travel.

Answer 10

• Adventure
• Health
• Education
• Heritage, culture
• Gap year
• Conservation, sustainable tourism
• Special interests/hobbies/sports
• Weddings/honeymoons

Specialist travel caters to unique preferences and interests.

Question 11

Define Visiting Friends and Relatives (VFR) travel.

Answer 11

May be domestic, inbound or outbound, involves overnight stay, usually in home of friend or relative

VFR travel often combines leisure with personal connections.

Question 12

What are the characteristics of VFR travel?

Answer 12

• Involves overnight stay
• May be domestic, inbound, or outbound
• Usually involves traveling away from home area
• Could be for leisure or business purpose

VFR travel reflects personal relationships and social visits.

Question 13

What are day trips?

Answer 13

Visits that do not involve an overnight stay

Day trips are typically shorter excursions focused on local attractions.

Question 14

o visitor attractions

Question 15

o cities for specialist shopping or events

Question 16

o countryside for relaxation or activities.

Question 17

A3 Types of travel and tourism customer

Question 18

• Individuals and couples

Answer 18

families with a range of ages and structures.

Question 19

• Groups

Answer 19

educational

Question 20

• Corporate travellers.

Question 21

• Customers with specific requirements – different languages or cultures

Answer 21

specific needs –

Question 22

visual

Answer 22

hearing or mobility.

Question 23

UNIT 1: THE WORLD OF TRAVEL AND TOURISM

Question 24

Pearson BTEC Level 3 National Extended Certificate in Travel and Tourism –

Question 25

Specification – Issue 4 – June 2021 © Pearson Education Limited 2021

Question 26

20

Question 27

B The types of travel and tourism organisations

Answer 27

their roles and the products

Question 28

and services they offer to customers

Question 29

B1 Ownership and operating aims

Question 30

Each type of organisation has different aims that it needs to achieve.

Question 31

• Private:

Question 32

o characteristics – owned by private individual(s) or company

Answer 32

may be a public limited

Question 33

company (PLC) on stock market

Answer 33

could be large multinational company

Question 34

(small to medium-sized enterprise)

Answer 34

will be staffed by paid employees

Question 35

o aims – usually financial

Answer 35

to make a profit

Question 36

turnover

Answer 36

to improve or maintain its image

Question 37

products/services offered to customers

Question 38

o organisations – tour operators

Answer 38

travel agents

Question 39

most large visitor attractions

Answer 39

most accommodation providers.

Question 40

• Public:

Question 41

o characteristics – owned or funded by the government – local or national

Answer 41

will be

Question 42

staffed by paid employees but may also be supported by volunteers

Question 43

o aims – to provide a service to the public

Answer 43

to use funding appropriately

Question 44

best quality service

Answer 44

to financially break-even

Question 45

maintained to reinvest profit to improve services

Question 46

o organisations – tourist information centres

Answer 46

tourist boards

Question 47

attractions

Answer 47

some local transport organisations

Question 48

bodies.

Question 49

• Voluntary sector:

Question 50

o characteristics – funded by grants

Answer 50

donations

Question 51

volunteers though larger organisations

Answer 51

will also have paid employees or tenants

Question 52

most have charitable status

Question 53

o aims – to preserve or protect the environment

Answer 53

buildings

Question 54

to campaign or lobby against inappropriate developments; conservation;

Question 55

sustainability

Question 56

o organisations – some visitor attractions

Answer 56

including natural; some transport; charities.

Question 57

B2 The key sectors of the travel and tourism industry – components of their role

Question 58

and the products and services they offer to different types of customer

Question 59

Each key sector will comprise a range of organisations

Answer 59

from small

Question 60

multinational businesses

Answer 60

and examples of organisations for each sector will need to be provided.

Question 61

Products and services may be tangible or intangible.

Question 62

• Transport principals:

Question 63

o components:

Question 64

– air – scheduled

Answer 64

charter

Question 65

– sea – ferry

Answer 65

cruises

Question 66

– road – bus

Answer 66

coach

Question 67

– rail – local

Answer 67

national and international

Question 68

o role – to provide transport between destinations

Answer 68

to ensure safety

Question 69

o products and services – transport for passengers and luggage

Answer 69

catering

Question 70

entertainment

Answer 70

information

Question 71

• Transport hubs and gateways:

Question 72

o components:

Question 73

– airports

Question 74

– rail and coach stations

Question 75

– ferry and cruise ports

Question 76

o role – to provide access