A1 Principles of H&S Management Flashcards
(33 cards)
Ill health caused/worsened by work is a greater cause of harm to workers than traditional safety causes such as falls from height or machinery accidents.
Identify national data sources AND give examples of conclusions that have been drawn from these sources, which support the statement above. (8)
HSE publish annual injury and ill-health statistics
Labour Force Survey data (published by HSE) indicates scale of occupational ill-health;
the above shows large numbers (approx 2 million) of people suffering from work related ill-health;
some ill-health data from health service reporting;
some ill-health data from occupational physicians;
some ill-health data from RIDDOR;
mortality and disease rates from the Office for National Statistics (ONS); Cancer/COPD deaths far greater in numbers than other causes like falls etc;
An employee has suffered long-term lung damages from exposure to hazardous substances at his work. He has been moved to alternative work.
Outline the types of cost to the employer which may arise from this situation. (12)
Compensation costs
Legal fees
Medical/treatment costs
Loss of production
Lost time for medical assessment
Overtime costs for cover;
Costs for new worker; cost for employee moved to new job;
Investigation time;
Clerical effort; fines/prosecution costs;
Fee for intervention by enforcements;
loss of expertise;
loss of goodwill by customers/stakeholders;
Reduced productivity by fellow workers; health screening by
other exposed workers;
Increased insurance
An organisation may move from a health and safety management system based on HSG65 to BS OHSAS 18001.
Outline possible advantages AND disadvantages of change.
Benefits:
- Easier Integration with other standards
- Generate publicity
- Perception of the organisation is improved
- 18001 is an internationally recognised standard;
- 18001 is easier to benchmark and audit;
- Can be externally verified and certified
Disadvantages:
- Change is time-consuming and expensive
- May require additional paperwork and skills for chance
- 18001 may not be appropriate for Small to Medium businesses (“over the top”);
- as HSG65 is the “official” standard used by the HSE it will still be the “reference point” for their inspection / audit / investigation;
- It can lose its identity and be audited by non specialists
Outline ways in which a H&S practitioner could evaluate and develop their own practice.
Evaluate
- Health and safety performance levels of an organisation reviewing the impact of changes / recommendations / interventions they have made to a business;
- Setting personal objectives / goals / targets;
- Monitoring / reviewing their performance against Targets they set
- Benchmarking their performance against recognised professional standards (eg IOSH)
- Benchmarking against approved codes of practice
- Appraisal with managers
- Feedback from customers
- Reviewing failures / accidents
- Seek advice from other H&S professionals
Develop
*Develop (= improve / enhance) their own practice by:
Studying
Gaining a recognised qualification
Update Continual professional development
Attend IOSH meetings/conferences ensuring access to relevant up-to-date information
Going on placements for other organisations.
Explain why organisations identify costs of health and safety control measures more easily than the costs arising from poor health and safety standards.
H&S control measures treated as “overhead” and the amount spent is easily calculated.
Costs from poor health and safety can take many years to show (Civil claims)
Some are indirect so not easily recognised—
Reputation damage
Cost of recourses
Poor health and safety culture
Loss of experience
Lost orders/contracts
The costs of resources expended following all of this up
Hard to calculate the savings made from GOOD health and safety as this is usually a negative—I.E ZERO accidents is hard to quantify
Outline, with examples, the meaning of the terms `insured’ and ‘uninsured’ costs in connection with accidents and incidents at work and describe the relative size of these two costs in an organisation, as demonstrated by accident costing studies.
Insured costs are those costs / losses that are recoverable via an insur-
ance scheme eg
1. Employer’s liability (compensation / damages);
2. Public liability
3. fire insurance
Uninsured costs are those that are not recoverable via
an insurance scheme eg
1. FINES imposed for breaches of the relevant statutory provisions;
2. Damage to corporate image / reputation;
3. lost time; clean up costs
Uninsured costs may be between 8-36 times greater than insured costs
(Reduce risks - cut costs. INDG 355 2002)
Regulation 7 of the Management of Health and Safety at Work Regulations 1999 requires that employers appoint persons to assist them in complying with their legal health and safety obligations.
(a) Outline the main requirements of this regulation. (4)
(b) Outline the key areas of strategic involvement of the health and safety professional with respect to developing and maintaining an employers’ health and safety management system.
Key legal requirements of MHSW reg 7:
H&S advisor must be competent;
Must appoint one or more persons as necessary;
Arrangements for cooperation if 2 or more are appointed;
The numbers of H&S Assistants and time available is to reflect organisation’s size and risk
Information on health and safety issues to be provided to external appointees;
Preference for internal appointment(s); information on temporary workers; exemptions for partnerships where one partner is sufficiently competent.
(b) Key elements of strategic role include:
Formulating and developing elements of the health and safety management system;
Developing/agreeing a suitable safety policy statement;
Developing plans for and accident investigation;
Involvement inspections and audits;
Developing plans to improve safety culture;
Organising and participating in reviewing the health and safety arrangements;
Managing relationships with HSE, Environment Agency and Council etc
Advising senior management on short and long-term targets for improvement
The senior managers at your workplace participate in formal annual reviews of health and safety performance as part of the health and safety management system. Outline the types of information that should form the inputs to this review process.
Reactive/proactive performance measures with 2/3 specific examples of each.
Current site health and safety objectives; the extent to which these objectives have been met.
Results of internal/external audits.
Organisational changes that may have impacted on health and safety performance.
The results of employee participation and consultation.
Changes to law, external standards, expectations.
Benchmark information from other similar organisations or sites, national statistics.
Conclusions and actions from previous reviews.
As the Health and Safety Adviser to a large organisation, you have decided to develop and introduce an in-house auditing programme to assess the effectiveness of the organisation’s health and safety management arrangements. Describe the organisational and planning issues to be addressed in the development of the audit programme. (20)
Staffing/time/resources and whether additional resources are needed time, money, expertise.
consider whether internal / external auditors should be used to administer the process;
if in-house consider training needs;
the need to consult with and obtain support from senior managers
nature of the audit procedure eg full audit - all H&S management issues across entire organisation;
horizontal audit - looking at a particular issue eg managing emergencies across the whole organisation;
vertical audit - focussing on H&S management issues in a particular department / section etc;
consider the scale / scope of the audit - all issues covered or certain issues targeted - eg policy documentation; frequency of auditing required (relative to levels of risk in the organisation);
the standards against which the management arrangements would be audited - BSEN / Trade Association standards
the need to identify the key elements of an audit process (such as planning, interviews, verification, feedback routes, etc); consider issues such as need for a system of scoring / rating performance - qualitative / semi-quantitative
(b) Outline FOUR proactive (active) monitoring techniques which might be used to assess the organisation’s health and safety performance.
Workplace inspection
Safety survey
Safety sampling -
Review of documentation - policy, risk assessments,
Job Safety Analysis - observation of work activities / behavioural safety assessment etc - compliance;
Safety “climate” analysis - interviews / questionnaire / survey - staff attitudes;
Review against 18001 or HSG65
benchmarking against a validated internal or external standard OR other organisations
Measuring if targets have been met which were set by the organisation
A large public limited company has recently experienced a fire and explosion resulting in multiple fatalities and extensive environmental damage.
(a) Outline a range of consequences that may affect the company as a result of the incident. (5)
(a) Consequences of incident include:
- Criminal prosecution and penalties
- Civil claims
- Clean up cost
- lost production / orders
- Time/Money on investigation,
- Reputational damage
- Higher insurance / difficulty in insuring
- Damage to staff morale / confidence
- Difficulty in retaining / recruiting staff
- Restrictions imposed by regulators (licences / permissioning regimes)
Explain the benefits of:
a) an integrated health and safety, environmental and quality management system. (10
(a) Benefits of an integrated management system can include:
1. Consistent format
2. lower overall cost
3. Avoids duplication of procedures, record-keeping etc
4. Broadening the benefits from good management systems in all areas
5. Encouraging closer working and equal influence amongst people
from each area;
6. encouraging the spread of a positive culture across all three
areas
7. Providing easy integration of other risk areas such as security or
product safety.
Outline how safety tours could contribute to improving health and
safety performance AND to improving health and safety culture
within a company.
highlights compliance or non-compliance;
- Provides an opportunity to challenge unsafe actions
- Identifies patterns and trends and common organisational problems;
- Raises awareness of Health & Safety issues;
- Checks effectiveness of actions put in place;
- Helps to prioritise actions and resource allocation
Safety tours can improve H&S culture by:
- Demonstrating organisational / management commitment
- engaging staff ;
- Giving Ownership of health and safety;
- raising awareness of H&S issues;
- improving perception / attitudes / motivation / behaviour;
- providing opportunities for consultation / communication;
Outline the issues that should be considered when planning a health and safety inspection programme.
WHO: who is to be involved Composition & competence requirements of inspection team
WHAT: the scope of the inspection programme The range of activities / processes / to be covered by the inspection; employees / contractors
WHEN: planned programme or random / unannnounced;
The frequency and timing of the inspection to cover shifts, “out-of-hours” maintenance activities / shutdown;
more regular in safety-critical environments;
previous data - accident / ill-health records / trends
WHERE: the sites / locations to be inspected
HOW: the methods of recording data - checklists / observation / scoring / rating
The training needs of the inspection team; the equipment needs of the inspection team - PPE etc; the need for consultation and support / involvement of management / staff - team meetings / briefings / newsletters etc; applicable legal standards (COSHH R 9 LEV); industry standards / requirements of insurers;
(a) Outline the strengths of using accident rates as a measure of health and safety performance (2)
(b) Outline the weaknesses of using accident rates as a measure of health and safety performance (8)
(a) Strengths;
1. measurable number with defined criteria,
2. easy to plot a trend, benchmark data may be available, represents categories of loss events which have actually happened, and which are
undesirable.
Weaknesses:
- cannot predict future performance;
- It measures previous not current safety measures effectiveness
- accidents may not be reported
- absence of accidents does not necessarily indicate that procedures are safe;
- does not reflect chronic health issues;
- different definitions of ‘accident’ / different treatment of part-time workers / contractors may make data and / or comparisons invalid.
Your company employs 900 people at a warehousing and distribution site. Your site manager has asked for a set of summary information to be provided each month for its executive meetings in order to monitor the overall health and safety performance of the site. Outline the possible contents of that set of information.
Reactive:
- numbers of accidents / ill-health / sickness absence / absenteeism /
- staff turnover / near-misses / numbers of RIDDORs
- Number of enforcement actions taken;
- civil claims;
- amount of property damage;
- responses to staff surveys / questionnaires – levels of (dis)satisfaction.
Active:
- numbers and outcomes of workplace inspections;
- numbers of actions outstanding;
- health surveillance data / records;
- results of atmospheric / environmental monitoring; - air; noise etc;
- H&S training records
- tenders won where H&S standards / performance was a factor; l
- level of maintenance carried out;
- budget / resources allocated to Health and Safety;
- progress in meeting H&S targets;
- levels of hazard reporting;
- extent of co-operation between staff & managers
An employer wishes to build a new gas compression installation to provide energy for its manufacturing process. An explosion in the installation could affect the public and a nearby railway line. In view of this the employer has been told that a qualitative risk assessment may not be adequate and that some aspects of the risk may require a quantitative risk assessment.
(a) Explain the terms “qualitative risk assessment” and “quantitative risk assessment”.
- Qualitative RA is a subjective evaluation of risk
- its based on estimation of (likelihood) and severity
- high / med / low OR 1-5 (subjective score / rating)
- Quantitative RA = is a numerical evaluation of risk
- Its based on verifiable data such as those used in Fault Tree Analysis and Event Tree Analysis,
- Used in safety-critical environments
Witness interviews are an important part of the information gathering process of accident investigation. Describe the requirements of an interview process that would help to obtain the best quality of information from witnesses.
Interview ASAP (but allow delay for injury / shock);
Allow adequate time for interview;
interview one witness at a time; allow witness to be accompanied
by a colleague / union rep etc;
establish rapport; put interviewee at ease; explain purpose of inter-
view (to gather info / evidence / facts; don’t allocate blame
explain need to record interview - evidential basis;
open questions / allow interviewee time to answer;
listen carefully to responses and respond appropriately;
don’t interrupt / don’t prompt / don’t draw unwarranted conclusions;
allow use of sketches / photographs / plans etc to assist establish
facts;
ensure suitable environment -private, quiet, comfortable, no
interruptions;
summarise and check agreement at end; thank witness for assistance
Explain the ‘domino’ and ‘multi-causality’ theories of accident causation, including their respective uses and possible limitations
in accident investigation and prevention.
Domino theory: Heinrich’s five-step model:
ancestry / social environment - fault of person - unsafe act / condition - accident - injury.
Subsequent developments of Heinrich’s model by Bird and Loftus: lack of management / organisational control – basic causes (personal / job factors) - immediate causes (unsafe acts / conditions) - accident - loss.
Bird and Loftus variant is an advance on Heinrich as it takes account of organisatiomal / management failures / underlying causation.
Uses: both theories provide a basis for structured accident investigations.
Limitations: both models encourage simplistic, sequential / straight-chain thinking that imply the removal of a single link can prevent accidents; as such tend to restrict the search for multiple accident causes; Heinrich model in particular encourages a focus on immediate causes (acts / conditions) rather than underlying causation (faults in planning / design).
Multi-causality theory: model developed by Prof James Reason - based on recognition of multiple underlying (organisational, cultural or managerial) failings that interact with each other and with local circumstances to produce accident events at unpredictable times and locations; each cause may have multiple causes of its own; characterised by randomness and complexity; emphasises the need for indepth accident investigation; provides a basis for systematic accident analysis techniques such as fault tree analysis / event tree analysis; provides a link between the number of underlying failings in an organisation and the probability of accidents occurring.
Limitations: complex / conceptually difficult; requires greater resource - expertise / time money; diffficult to define boundaries of investigation.
A forklift truck is used to move loaded pallets in a large distribution
warehouse. On one particular occasion the truck skidded on a patch of
oil. As a consequence the truck collided with an unaccompanied visitor
and crushed the visitor’s leg.
(a) Outline reasons why the accident should be investigated. (4)
(b) The initial responses of reporting and securing the scene of the ac-
cident have been carried out. Outline the actions which should be tak-
en in order to collect evidence for an investigation of the accident. (8)
- to identify breach of law, effectiveness of management
- To obtain information for insurers, claim for damage to plant, possible civil claim, criminal defence;
- Identify causes (immediate and underlying)
- Prevent it happening again
- To show management commitment, restore employee morale
- To collect Data for accident costing
- To Identify of trends
- To Identify need to review risk assessment.
- Photograph, sketch, measure relevant parts of accident scene, CCTV;
- examine condition of FLT (brakes, steering, tyres, horn etc);
- inspect maintenance records, defect reports (previous FLT oil leakages),
- are daily check sheets used;
- reason not used on this occasion;
- inspect/examine loads carried (safe working load)
- examine working practices, time pressures, overtime records
- ; examine operating procedures, written instructions, visitors procedures, risk assessments;
- View competence of operator training records;
- interview relevant people examination of workplace/environment,
An investigation reveals that there have been previous forklift truck
skidding incidents which had not been reported and the company
therefore decides to introduce a formal system for reporting ‘near
miss’ incidents. Outline the factors that should be considered
when developing and implementing such a system. (8)
- The Definition of a ‘near miss’ should be defined
- Should consult with employees
- Provide Information, training for employees
- No blame culture;
- Make system easy to report
- Ensure employees know who they report too
- Identification, implementation of actions
- Have a reporting back system to tell people what has been
done once they have reported somehting - Collate reports on incidents
- Define a person to implement it
- Monitor actions that are put into place
- Measure Cost of implementing it
- What resources are needed
Outline a range of external individuals and bodies to whom, for legal or good practice reasons, an organisation may need to provide health and safety information AND in EACH case, state the broad type of information to be provided.
- Health and Safety Exec - accident reports / RIDDOR; H&S policy; risk assessments; accident book
- Insurance companies - accident reports; H&S policy; risk assessments; SSW; PTW;
- Courts - legal proceedings / statements / disclosure - criminal and civil;
- Contractors - induction, site rules, PTW procedures etc;
- Clients - during selection process - policy, risk assessments, enforcement record;
- Customers - Health and Safety at Work Act Section 6 information re safety of goods, articles, substances;
- Professional bodies - IOSH etc - in relation to campaigns / research
- The emergency services - COMAH; emergency planning; stock of chemicals etc;
- Training organisations - before sending people on work experience - H&S (Training for Employment) Regulations;
- Employees - HSWA S2 & MHSWR - information on risks to their H&S etc. Also H&S (Information for Employees) Regulations - H&S at Work poster - specific info
(a) Organisations are said to have both formal and informal structures and groups. Outline the difference between “formal” AND “informal” in this context.
Formal =
- Hierarchical
- well-defined structure,
- roles and responsibilities, lines of communication
- Organisation charts
Informal =
- social and personal relationships or contacts
- Is based on individual / personal influence;
- less structural
- can act so as to by-pass formal systems and procedures
- Can be undermining to defined roles and responsibilites
Outline how the H&S professional can help to develop and support the
arrangements for consultation with employees on H&S matters.
- Initially, the health and safety professional might advise on the requirements of the Safety Representatives and Safety Committees
Regulations and the Health and Safety (Consultation with Employ-
ees) Regulations - Advise on the good and accepted practices to be followed both by
safety committees and safety representatives; - Make proposals for local arrangements for formal consultation;
- offer advice and support for the training arrangements of safety
representatives and representatives of employee safety - arrange for the necessary resources to be provided to enable them
to carry out their duties. - Encourage senior management to take an active part in both formal and informal consultation and to respond promptly to proposals made and concerns expressed during the consultation process.