A8 Providing person/centred care Flashcards
What do the NHS core values ensure?
That everyone is treated fairly
What are the 6 C’s?
-care
-compassion
-courage
-commitment
-communication
-competence
What are the key principles of the care act 2014?
-empowerment
-prevention
-protection
-partnership
-proportionality
-accountability
What are the 5 principles of the mental capacity act?
-assume capacity
-supported decision making
-unwise decisions
-best interest
-less restrictive option
What are 2 ways to overcome barriers to communication?
- actively listening
- speaking clearly
What are 3 examples of holistic approaches?
- person centred planning
- person centred care
- do not resuscitate (DNR)
What are 3 reasons why it is important to practice and promote the 6 C’s?
- it ensures privacy and dignity
- it protects individuals
- it provides choice
What does bereavement mean?
Sense of loss when someone close passes away
What are 3 examples of barriers to communication?
- language barriers
- sensory disorders
- noisy environments
What are 4 examples of non-verbal communication?
- gestures
- facial expressions
- body language
- makaton
Why is it important to use a holistic approach?
It ensures that any care provided is in the individual’s best interest
What are the 6 NHS core values?
- working together for patients
- everyone counts
- respect and dignity
- improving lives
- compassion
- commitment to quality of care
What are the human stages of life?
- birth to infancy (0-2 years)
- early childhood (3-8 years)
- adolescence (9-18 years)
- early adulthood (19-44 years)
- middle adulthood (46-64 years)
- later adulthood (65 years +)
What is the liberty protection safeguards (LPS) ?
It protects people rights and freedom if they can’t make their own decisions
What are ways to support people dealing with bereavement?
- supporting the family members by giving them a safe and comfy environment w suitable resources e.g tissues
- provide emotional support
