AALSCC Specific

Question 1

Lean six sigma tool used to raise the level of excellence in physicalwork places

Answer 1

5S

Question 2

Defined as agreed upon work procedures developed by the people performing the work

Answer 2

Standard of Work

Question 3

Form of visual management where the objective is the share information

Answer 3

Visual Display

Question 4

Used to identify items that will be disposed of at a later date

Answer 4

Red Tag

Question 5

The two categories of activities when looking at changeover operations

Answer 5

Internal External

Question 6

Poka-yoke is this

Answer 6

An error proofing device

Question 7

The moving of work from one work center to another to remove bottlenecks

Answer 7

Leveling

Question 8

What is a proven method to encourage replication of a best practice

Answer 8

Best Measures

Question 9

keys to sustainment

Answer 9

Leadership Involvement, Communications, Audits

Question 10

Which automotive manufacture first formalized what we now call Lean

Answer 10

Toyota

Question 11

Scrap rates, warranty costs and expedited shipping are all examples of this

Answer 11

Cost of Poor Quality

Question 12

The primary focus of Six Sigma is to do this

Answer 12

Reduce Variation

Question 13

Defined as meeting or exceeding customer expectations

Answer 13

Quality

Question 14

This model categorizes product attributes into satisfiers, dis-satisfiers and delighters

Answer 14

Kano Model

Question 15

The number of defects per million opportunities when a process reaches six sigma level of quality

Answer 15

3.4

Question 16

The formula for the transfer function

Answer 16

Y = f(x)

Question 17

Known as the foundational waste, it causes or aggravates all other forms of waste

Answer 17

Over-Production

Question 18

The type of waste defined as the movements of people

Answer 18

Motion

Question 19

The principle of Lean that instills a continuous improvement mindset among all employees

Answer 19

Perfection

Question 20

The total amount of time it takes to complete a process

Answer 20

Lead Time

Question 21

Type of value stream that has no constraints and is a creative thinking exercise

Answer 21

Ideal State

Question 22

A spaghetti diagram is a pictorial representation of these two types of waste

Answer 22

Motion & Transportation

Question 23

Six sigma projects follow this five step “stage gate” method for projects designed to improve processes

Answer 23

DMAIC

Question 24

Document that captures all the work that will need to be accomplished, also creates accountability

Answer 24

Action Plan

Question 25

The change management formula that means the impact of the solution is equal to quality plus acceptance of the people

Answer 25

Q x A = I

Question 26

Facilitators believe all of the following

Answer 26

Everyones Opinion is of equal value; people are intelligent and want to do the right thing; groups make better decsions than individuals.

Question 27

Type of question used to bracket specific answers

Answer 27

Close-ended

Question 28

The facilitators best friend which helps capture ideas, keep team on track and not cause frustration among team members

Answer 28

Parking Lot

Question 29

Stage of team development where frustration and arguments erupt

Answer 29

Storming

Question 30

Decision making strategy of allowing one individual to speak to the team and give his/her position

Answer 30

Advocate

Question 31

Fast paced idea generation tool where quantity is the goal

Answer 31

Brainstorming

Question 32

This team member has organizational authority and empowers the team

Answer 32

Champion

Question 33

Type of event that is 3-5 days long with actual changes being implemented during that time

Answer 33

Kaizen Event

Question 34

This team member is trained in Lean Six Sigma and normally serves as the facilitator

Answer 34

Green Belt

Question 35

Which automotive manufacture first formalized what we now call Lean

Answer 35

Toyota

Question 36

Scrap rates, warranty costs and expedited shipping are all examples of this

Answer 36

Cost of poor quality

Question 37

The primary focus of Six Sigma is to…

Answer 37

Reduce Variation

Question 38

Defined as meeting or exceeding customer expectations

Answer 38

Quality

Question 39

Lean fundaments

Answer 39

Go/See: Go to the Gemba and see processes first hand. Ask why: Question assumption, find root causes. Show respect: Provide employees with a safe, functional work environment