ABCs of E-Mail Etiquette Flashcards
(25 cards)
Acronyms such as TMI (too much information) or LOL (laugh out loud) can confuse/annoy e-mail recipients.
Be sure to double-check the address to which you are sending.
Cluttered e-mails waste time and effort.
Default settings are the best choice when e-mailing someone whose technology tools are unknown to you.
Excessive punctuation should be avoided!!!!!!!!!!!!
Flaming: sending an angry e-mail message - is always unacceptable.
Grammar counts.
Humor, sarcasm, or irony easily can be misinterpreted in an e-mail, where the tone of your voice is lost.
Include a subject line in all e-mails that will be meaningful and memorable to both you and your recipient.
Judgment is essential when forwarding e-mails.
Keep the body of your e-mails to fewer than 75 characters.
Mind your manners.
Never send anything by e-mail that you would not want to be made public.
Opening an unexpected attachment can be dangerous.
Publicizing someone else’s e-mail address without their permission is an invasion of their privacy,
Quick! Get to the point!
Replying to spam - even to unsubscribe - confirms to the spammer that your e-mail address is active, and results in even more spam.
Scheduling an e-mail to be sent at a future date/time is a valuable formatting feature.
Time matters. Reply to e-mails within 24 hours, if possible. When sending an e-mail, use the “request read receipt” feature.
UPPERCASE WORDS LOOK LIKE SHOUTING.
Very large files or attachments can crash recipients’ e-mail programs - or worse - their servers. Send a website address instead - or ask the recipient permission to send the file.
Warnings about hoaxes, computer viruses, or other “urgent” may be false.
eXert caution when opening links within an e-mail… someone may be phishing for your personal information.
Your tone in an e-mail should reflect who the recipient is, not the communication medium you’re using. While an informal tone is appropriate for a friend, a more formal tone should be used otherwise.
