Acronyms Flashcards

1
Q

What does CATWOE stand for?

A

Customers
Actors
Transformation processes
World view
Owner
Environment

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2
Q

What does PESTLE stand for?

A

Political
Economic
Social
Technological
Legal
Environmental

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3
Q

What does SWOT stand for?

A

Strength
Weakness
Opportunity
Threats

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4
Q

Customers in CATWOE

A

Who the system serves or benefits

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5
Q

Actors in CATWOE

A

Who carry out the activities

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6
Q

Transformation processes in CATWOE

A

What inputs are converted to outputs

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7
Q

World view in CATWOE

A

Perception of what matters in the world

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8
Q

Owner in CATWOE

A

Who has the power to change or create the system

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9
Q

Environment in CATWOE

A

Where the system operates

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10
Q

What are the 8 stakeholders characteristics?

A

Definitive, Dominant, Dependent, Dangerous, Discretionary, Demanding, Dormant, Non-stakeholders

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11
Q

Definitive characteristics

A

high power, high legitimacy, high urgency

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12
Q

Dominant characteristics

A

high power, high legitimacy, low urgency

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13
Q

Dependent characteristics

A

low power, high legitimacy, high urgency

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14
Q

Dangerous characteristics

A

high power, low legitimacy, high urgency

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15
Q

Discretionary characteristics

A

low power, high legitimacy, low urgency

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16
Q

Demanding characteristics

A

low power, low legitimacy, high urgency

17
Q

Dormant characteristics

A

high power, low legitimacy, low urgency

18
Q

Non-stakeholders characteristics

A

low power, low legitimacy, low urgency